We are seeking a Patient Enrollment Specialist with a strong healthcare background and administrative expertise to join a US-based digital health company specializing in wearables.
🔹 What You’ll Do
✔ Patient Outreach – Make 120-150 outbound calls daily to potential patients.
✔ Enrollment Assistance – Guide patients through the Chronic Care Program and obtain consent.
✔ Patient Education – Clearly explain program benefits tailored to elderly patients.
✔ Recordkeeping & CRM Management – Maintain accurate patient records and track interactions.
✔ Compliance & Support – Follow HIPAA guidelines and company protocols.
✔ Process Improvement – Gather patient feedback to enhance program effectiveness.
🔹 What We’re Looking For
✅ 2-3 years of experience in virtual assistance, healthcare support, or administrative roles.
✅ Proven outbound calling experience with strong customer service skills (phone, email, chat).
✅ Background in healthcare – patient coordination, medical admin, or related field.
✅ Proficiency in CRMs, Excel, and scheduling software.
✅ Excellent English communication skills (verbal & written).
✅ Strong organization & multitasking to handle high call volumes.
✅ HIPAA Certified (training provided if needed).
💡 Preferred Qualifications (Nice-to-Have)
✔ Experience in patient enrollment, chronic care programs, or elderly care.
✔ Advanced CRM expertise beyond basic usage.
✔ Ability to provide feedback to improve patient experiences.
💰 Compensation & Schedule
📅 Schedule: Mon-Fri | 8:00 AM – 5:00 PM EST
Rate: $5.00 per hour
Benefits: