We're looking for a highly motivated Outbound Sales Development Representative (SDR) to join our growing team and help introduce an innovative AI-powered SaaS solution to companies in the security systems industry.
About the Role:
As an Outbound SDR, you'll proactively reach out to businesses that offer security system maintenance, service, and protection plans. Your primary goal is to identify qualified decision-makers, communicate our value proposition, and schedule high-quality product demonstrations for our sales team.
This role is ideal for someone who enjoys phone-based sales, is resilient in handling rejection, and is passionate about creating new business opportunities.
Responsibilities:
- Conduct high-volume outbound cold and warm calls to B2B prospects.
- Navigate gatekeepers to reach decision-makers, including:
- Operations Managers
- Service Directors
- Business Owners
- Clearly communicate the value of our AI-powered SaaS platform.
- Qualify prospects and schedule product demonstrations with the sales team.
- Accurately update all activities, notes, and appointments in HubSpot.
- Maintain organized records and follow-up schedules.
- Consistently meet and exceed booking targets.
Qualifications:
- Required Experience
- Minimum 5 years of B2B outbound cold calling, telemarketing, or sales development experience
- Experience selling SaaS solutions is highly preferred.
- Experience selling to the security systems or field service industry is a significant advantage.
- Proven track record of consistently booking qualified meetings.
Education:
- Bachelor's Degree is required.
Communication Skills:
- Native-level English fluency.
- Clear, professional, and neutral accent suitable for calling businesses in the US, Canada, or UK.
- Excellent verbal communication and objection-handling skills.
- Strong ability to build rapport quickly over the phone.
Technical Skills:
- Experience using HubSpot CRM.
- Proficient in:
- Microsoft Excel
- Microsoft Word
Personal Qualities:
- We're looking for someone who is:
- Self-motivated
- Competitive
- Goal-driven
- Resilient under rejection
- Organized and detail-oriented
- Comfortable working independently in a remote environment
Key Performance Indicators (KPIs):
- Success in this role is measured by results—not just activity.
- Primary performance metrics include:
- Qualified meetings booked and attended.
- Percentage of meetings converted into active sales opportunities.
- Accurate and timely CRM updates in HubSpot.
- Consistent achievement of booking targets.