Operations Manager for Amazon Account Management full time

We’re looking for a sharp, experienced Operations Manager to take full ownership of our Amazon Seller Central operations. This is not a product sourcing role, but a full-scope operational position focused on listings, inventory, logistics, customer support, account health, and reporting.

You’ll be responsible for building and maintaining the systems that keep our Amazon business running smoothly — from catalog setup to shipments and analytics.

Amazon Account Operations

• Oversee daily operations on Amazon Seller Central
• Create, update, and manage product listings and catalog
• Troubleshoot and resolve listing errors or suppressions
• Handle Amazon account health cases, warnings, and compliance issues
• Manage basic customer support and communication via Amazon messaging

Inventory & Replenishment

• Track inventory across active, aged, unsellable, or excess stock
• Analyze sales velocity and stock levels to recommend timely reorders
• Prepare replenishment reports with clear reorder quantities
• Set up and manage FBA shipments (including freight coordination)

Reporting & Tools

• Build and maintain reports in Google Sheets (sales, stock, COGS, KPIs)
• Use Sellerboard to track profit, update COGS, and monitor pricing
• Set up and organize tasks in Asana for tracking workflows
• Monitor and report on overall Amazon performance and issues

Systems & Documentation

• Write and maintain clear SOPs for all responsibilities
• Improve and document operational processes as the business scales
• Ensure that all workflows are streamlined and easy for others to follow

Communication & Coordination

• Work with freight forwarders, customs brokers, and Amazon FBA
• Communicate clearly with internal team and external partners
• Stay on top of all open issues and follow up through resolution

Qualifications

• 3+ years managing operations in Amazon Seller Central
• Strong experience with listing setup, catalog updates, and issue resolution
• Familiarity with FBA logistics and freight coordination
• Excellent skills in Google Sheets, Sellerboard, and Asana
• Confident writing SOPs and managing structured operational workflows
• Strong communication skills and attention to detail
• Reliable, organized, and highly accountable