About Clear Summit Group
Clear Summit Group (CSG) was formed to bring professional management to emerging and growth brands in franchising. Our strategy & leadership team has evolved, and today, we’re proud to have seven brands in our portfolio with franchisees all over the world.
At CSG, we infuse everything with a “Grow. Better. Together.” approach. To succeed in our fast-paced world, we encourage a balance between individual and company aspirations. We want you to be yourself and bring your dreams with you. Our deep culture of collaboration and agile change will help take your individual strengths and create opportunities to work in teams and impact the world.
The Marketing Support Coordinator Role
As the Marketing Support Coordinator you will be responsible for providing high-quality support to franchisees, assisting with the management of website properties and content, and working on a variety of tasks and projects that aid in achieving our various brands’ goals.
Key Responsibilities
Provide high quality support to franchisees via email, training material, and phone calls to answer marketing related queries, and onboard new locations
Assist with the management of our website properties, including support requests from franchisees
Assist with content creation and management of various forms of creative, including print, graphics, video and seasonal campaigns
Support with internal and external communication, including email and social media
Liaise with various freelancers, partners, and agencies
Work with brand executives, operations representatives, fellow marketing team members, and franchise owners to further develop and support our brand’s marketing systems
Work within and lead a variety of projects that aid in the organization annual goals
Perform other duties as assigned
Skills/Requirements
Strong attention to detail and ability to manage multiple cross-discipline projects at the same time
Excellent interpersonal and relationship-building skills - a customer service inclination
Excellent written and verbal communication skills with proficiency in English
Highly curious with strong self-awareness and commitment to personal growth
Must enjoy fast-paced, high energy, constantly growing organization
Self-starter - once you are given a task, you take personal responsibility for its completion and success
Ability to follow processes/systems
Proficiency with WordPress and basic understanding of SEO
Proficiency in social media platforms, email marketing, content management, and graphic design
Strong priority management skills
Experience using platforms like Monday.com a plus
Education/Qualifications
Bachelor degree in Business / Marketing
2+ years of experience in marketing, communications and/or similar
What We Offer
Lots of opportunity for growth and opportunity to network with and learn from other franchise brands under the Clear Summit Group
Regular professional development opportunities through the Clear Summit Group Academy
Fun, energetic, and collaborative company culture
Remote work, flexible schedule