Lead Business Analyst (Fitness SaaS, US Market) hourly

Webidea HQ: Austin, Texas, United States Remote job Mar 18

We're developing a gym management and fitness tracking SaaS platform and need a detail-oriented Business Analyst/QA Tester to ensure smooth development and delivery. Crucially, as our primary focus is the North American market, you must have strong, proven experience with regional payment gateways, complex subscription billing, and invoicing integrations.

Our primary focus is to turn high-level feature ideas into crystal-clear user stories with acceptance criteria, keep them moving through design and development, and then verify the finished work. Day to day, you’ll sit with me to refine requirements, document every task for the developers, and stay on top of the board (e.g., Jira/Linear) until each story meets its definition of done.

Once code is ready, you’ll hit the APIs in Postman, validate asynchronous data flows (like payment webhooks), run functional UI passes on all platforms, execute basic SQL queries to ensure database integrity, and sign off only when every box is ticked.

Key Requirements & Focus Areas:

  • SaaS Billing Mastery: Proven experience testing complex subscription dynamics, including proration, upgrades/downgrades, trial conversions, dunning management (failed payments), and US regional tax logic.
  • US Compliance & Security: Familiarity with testing secure financial data flows (PCI-DSS principles) and handling user data privacy (PII, CCPA).
  • Timezone & Communication: Fluent, highly communicative spoken and written English. Ability to maintain a daily timezone overlap with US working hours (EST/CST/PST) for synchronous agile communication.

Deliverables I expect:

  • A groomed backlog of user stories and subtasks
  • Complete test cases and edge-case checklists (especially around payment processing and data security)
  • Defect logs with reproduction steps, screenshots, and relevant backend logs
  • Final sign-off reports per sprint or release

Send over examples of requirements documents or test suites you’ve authored for comparable SaaS products—bonus points if they touch fitness, North American payment gateways (Stripe, Square, etc.), webhook testing, or complex role permissions. A concise portfolio that proves your analytical eye and testing rigour will help us start quickly.

Requirements
Availability:
Hourly contract
Experience levels:
Intermediate (3 - 5 yrs), Expert (5+ yrs)
Languages:
English
Negotiable rate