Job Type: Full-time, Remote
About Smart Outsourcing OÜ:
We are a growing software outsourcing company that delivers software development services to clients across Europe. Our team collaborates on web applications, backend systems, cloud solutions, and internal software projects. We value professionalism, collaboration, continuous improvement, and long-term career growth.
Position overview:
We are looking for a Junior Software Support Associate to join our remote team. This is an entry-level position supporting software engineering and project teams with documentation, testing, project coordination, and technical operations.
You will receive structured onboarding and guidance as you become familiar with our tools, workflows, and development processes. Previous professional software engineering experience is not required, but candidates should have a strong interest in technology and be eager to learn.
Key Responsibilities:
Support software engineering teams with day-to-day project activities.
Assist with software testing by identifying, documenting, and reporting issues.
Maintain project documentation and internal records.
Coordinate assigned tasks and provide regular progress updates.
Work closely with project managers, engineers, and other team members to support project delivery.
Learn and follow established development workflows, quality standards, and company procedures.
Participate in team meetings and contribute to discussions related to ongoing projects.
Complete assigned work accurately while meeting project deadlines.
Qualifications:
Strong written and verbal English communication skills.
Excellent organizational and time management abilities.
Ability to work independently in a remote environment.
Reliable internet connection and proficiency with standard computer applications.
Strong interest in technology and software development.
Previous professional experience in administration, customer support, operations, technical support, web administration, or related fields is an advantage but not required.
What We Offer:
Full-time remote employment.
Competitive monthly compensation based on experience and responsibilities.
Structured onboarding and role-specific training.
Ongoing guidance from experienced team members.
Opportunities for professional growth within the company.
Collaborative remote work environment.
Exposure to modern software development projects and technologies.
Applications are reviewed based on relevant experience, communication skills, professionalism, problem-solving ability, and overall suitability for the position. Qualified applicants will be invited to participate in our standard interview process.