We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, track vehicles, and calculate routes.
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities:
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries
Prioritize calls according to urgency and importance
Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles, and requirements
Enter data in the computer system and maintain logs and records of calls, activities, and other information
Please do not apply if you don't have experience in dispatching