About the Role:
We are a fast-growing service business looking for a reliable, highly organized, and proactive Virtual Assistant based in Bangladesh to join our team long-term. In this role, you will act as the operational backbone of our daily business—managing administrative tasks, client correspondence, system updates, and scheduling.
As we scale, you will have the opportunity to take on more leadership responsibilities and help manage and onboard future team members.
Key Responsibilities:
Administrative Support: Manage daily email correspondence, respond to client inquiries promptly, and maintain organized digital files.
Operations & Scheduling: Coordinate and manage daily service schedules, assign tasks to field staff, and ensure calendars are perfectly synchronized.
Data & System Management: Keep our CRM, invoicing systems, and project management tools accurate and fully up to date.
Communication: Handle professional communication with clients, suppliers, and internal staff via email and integrated messaging systems.
Special Projects: Assist with basic lead generation tracking, data verification, and standard operating procedure (SOP) documentation.
Required Skills & Qualifications:
Experience: Minimum 2+ years of experience working as a Virtual Assistant, Executive Assistant, or in an Operations Support role (experience with international clients is highly preferred).
Tools: Proficient with professional business tools, CRM systems, and cloud-based software. Experience with project management platforms (like Trello or Asana) is a major plus.
Communication: Exceptional written English skills with a professional, polite, and clear communication style.
Reliability: Highly organized, detail-oriented, and able to work independently without constant supervision.
Infrastructure: Must have a high-speed, stable internet connection, a quiet workspace, and a reliable power backup system (UPS/IPS) to ensure uninterrupted work during shift hours.
What We Offer:
Competitive monthly salary/hourly rate based on experience.
Consistent, stable hours with long-term career growth.
A supportive, professional, and collaborative working relationship.
Opportunity to transition into a Team Lead role as our operations expand.