English speaking US based remote phone receptionist full time

You’ll work as a virtual receptionist answering calls for different businesses.

Typical tasks include:

• Answering incoming calls
• Taking messages
• Scheduling appointments
• Processing payments
• Transferring calls
• Following instructions for each business

Think front desk work, but remote.

• $15/hr – English calls
• $16/hr – Spanish + English calls

This is a W2 employee role.

Benefits begin at 30+ hours/week.

The company also promotes from within, and raises are possible through performance reviews.

You set a consistent weekly availability within these windows:

Mon–Fri: 12pm–5pm PT

Sat: 7am–8pm PT

Sun: 10am–8pm PT

Other details:

• Minimum 25 hours/week
• Maximum 40 hours/week (some weeks you can do overtime)
• At least 5 hours on Mondays required
• Usually 2 days off

Schedules can be structured in different ways:

• 4 longer days
• 6 shorter days
• Split shifts are allowed

You can also pick up extra hours anytime without changing your set schedule.

You must use your own equipment:

• Computer with 8GB RAM minimum
• Reliable internet
• USB headset

Chromebooks are not compatible.

• 35 WPM min typing speed
• Ability to listen to callers while reading instructions
• Authorized to work in the United States
• Must pass a background check

Helpful but not required:

• Customer service experience
• Call center or receptionist experience

Soft skills that matter most:

• Active listening
• Critical thinking
• Friendly phone presence

Basically: be the kind of person you’d want answering the phone when you call a business.

Everything is online:

1. Assessments (3 stages)
2. Short recorded video interview (~10 minutes)
3. Live Zoom interview (~30–45 minutes)

Available in all U.S. states except:

CA, NY, NJ, CT, WA, HI, Portland/Metro Area (OR), Chicago (IL)

Restricted for English-only: AZ, ME, RI, CO (you can still apply if bilingual)