Application Process: To express interest in this role, send us a message containing only the name of your favorite dog breed. We’ll reply with a link to our ClickUp application form, which includes precise instructions for submitting your resume and cover letter and will initiate our screening process.
Summary Of The Role
As a Remote E-Commerce Project Manager for Pet Awesome, you will manage a geographically diverse team of independent contractors, orchestrating numerous cross-functional projects simultaneously—including website development, workflow automations, and product launch.
This role requires e-commerce fluency and an ability to operate in a dynamic remote environment, where you will champion a “No Excuses” approach by maintaining continuous alignment on deadlines, deliverables, and expectations, driving accountability, project quality and speed of execution.
You will collaborate and iterate closely with Key Internal Stakeholders to define deliverables, timelines, and ensure project outcomes align with company goals. Collaboration will typically take place over Slack and Zoom video meetings with cameras on and occasional screen sharing when needed.
Schedule:
- Estimated Weekly Hours: 20-30 based on company needs and workload.
- Meetings & Communication: Share overlapping availability for meetings and discussions as needed, typically between 14:00 - 16:00 PST
Key Responsibilities:
- Manage Project Briefings: Build, manage, and maintain thorough tasks/project briefings, ensuring objectives, expectations, deliverables and deadlines are clear, details are accurate and all relevant supporting materials are linked, integrated and accessible to applicable stakeholders at all times.
- Project Management: Oversee project progress ensuring efficient assignment, execution, billable hours, removal of bottlenecks, communications, shortening of feedback loops. Hold stakeholders accountable to their commitments, expectations, deadlines and deliverables.
- Workload Management: Organize and optimize workloads for managed stakeholders and ensure hours, budgets, and deadlines with various stakeholders boost business efficiency.
- Deliverable Validation: Evaluate deliverables against project briefings or agreed terms and ensure deliverables, expectations and deadlines are met or resolve discrepancies and notify/hold relevant stakeholders accountable.
- Project billing: Oversee and cross check billable hours reported against task/project deliverables ensuring efficiency, accuracy and accountability.
- Deliverable Handoff: Ensure that ownership and rights to all deliverables are irrevocably transferred to the company upon completion and quality and functionality are preserved.
- Deliverable Integration: Organize and integrate deliverables into relevant project iterations, workflows and business systems to gain leverage from these assets to maximize long term business success.
- Collaborative Documentation Development: Develop various forms of documentation including SOPs, video demonstrations, guidelines in collaboration with the Knowledge team ensuring comprehensive detail, accuracy, accessibility and seamless handoff to stakeholders.
Requirements:
Mandatory:
Experience/Background:
- **1+ years: Direct E-Commerce experience **
- **Cross-Functional Experience – 5 + years in ≥ 2 of the areas below: **
- Project / Program / Product / Operations Management
- Digital Marketing / Logistics / Manufacturing Operations
- Business / Financial / Data Analysis
- Knowledge / Change Management
- (The 5 + years may be spread across multiple roles but must include substantive experience in at least two of these categories.)
Tools/Skills:
- AI tools: Strong proficiency with Chat GPT is needed. Additional experience with additional models such as Copilot, Claude, etc. is a plus.
- Work-Management Platform: Proficient in ClickUp or a comparable tool (e.g., Asana, Monday, Jira, etc.). If you’re unfamiliar or rusty with ClickUp, you’re responsible for ramping up on your own time before project kick-off.
- Amazon Seller Central and/or Shopify: You must have a working understanding of Amazon Seller Central and/or Shopify. This includes knowing how each platform handles product listings, inventory, pricing, promotions, fulfillment, and compliance.
Additional Requirements:
- Recording: Must be capable of recording yourself and others, with their consent.
Professional Standards:
- Appearance: Wears suitable work attire for a professional setting which includes clean, wrinkle-free, business casual clothing for virtual meetings with stakeholders.
- Organized Workspace: Maintains an organized, quiet, well-lit, and private work space which prevents disruptions during meetings.