Customer Survey & Feedback Associate hourly

Company Overview

LC Payment Solution is a customer experience and data insights company focused on helping organizations better understand customer needs, improve service delivery, and enhance overall customer satisfaction through structured feedback and analysis.

Job Summary

We are seeking reliable, detail-oriented individuals to join our team as Customer Survey & Feedback Associates. In this role, you will be responsible for assisting with structured surveys, collecting feedback, and ensuring accurate data entry into internal systems. Your work will contribute to helping clients make informed decisions that improve their services and customer engagement strategies.

Key Responsibilities

• Complete structured customer surveys based on provided guidelines
• Review and submit accurate customer feedback responses
• Record information clearly and ensure data is properly entered into assigned platforms
• Follow company procedures, instructions, and data confidentiality standards
• Meet assigned deadlines and maintain quality expectations

Work Schedule

• Remote position
• Flexible scheduling based on task availability
• Part-time opportunity (weekly hours may vary)

Equal Opportunity Statement

LC Payment Solution is an equal opportunity employer. We value diversity and are committed to fostering an inclusive and supportive working environment for all team members.

Requirements

Must reside in the UNITED STATE OF AMERICA