Customer Service Representative full time

Mission Statement:

At BlueSky Connections, our mission is to connect remote workers with meaningful and flexible career opportunities in the virtual call center landscape. We go beyond the traditional staffing model, specializing in empowering individuals to shape their own schedules and work environments. Whether you're a seasoned professional seeking the freedom of remote work or someone exploring the benefits of working from home, BlueSky Connections opens doors to a world where remote success is not just a possibility but a reality. Join us on the journey to redefine your career, experience the freedom of remote work, and achieve a harmonious work-life balance with BlueSky Connections.

Job Description:

BlueSky Connections periodically offers revolving opportunities for Remote Customer Service Agents to join our team as 1099 independent contractors. These positions are available in customer service, sales, and technical support. Depending on the role, you will be responsible for providing exceptional support to our clients, handling sales inquiries, and offering technical assistance as needed. We believe in giving everyone a chance, so no resume or interview is required. All agents will undergo thorough training to ensure they are equipped with the skills necessary for success in their chosen area.

Qualifications:

• High School Diploma/GED preferred, but not required

• Previous experience in customer service, sales, or technical support is beneficial but not required

• Must reside in one of the following states: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wyoming

• Must pass a background check

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Salary Range:

• Pay ranges from $10 to $22 per hour 

Benefits:

• Employee discounts/perks (Travel, Health & Wellness, Financial Wellness, Entertainment, Retail, etc.)

• Career Development Courses and Certifications

• Performance Bonuses

• Referral Bonuses

Work Schedule:

Agents have the flexibility to choose their schedule, whether full-time or part-time, allowing for a harmonious work-life balance.

Equipment:

Please note that equipment is not provided for remote positions. Laptops are permitted.

How to Apply:

Interested candidates can explore opportunities by visiting blueskyconnections.co and navigating to the "Work With Us" tab. As our opportunities are revolving, we encourage applicants to check back periodically if positions are not currently available. We invite you to explore our website and determine if this opportunity is right for you.

At BlueSky Connections, we're committed to creating an inclusive and supportive work environment where all independent contractors can thrive. Join us in providing exceptional service and making meaningful connections with our clients.