Country Operations Manager (Remote - Based in Philippines) full time

TeenUp is an emotional AI and education ecosystem for families, backed by top-tier VCs including Iterative and Acumen. As we expand our footprint in the Philippines, we are seeking a highly skilled Operations professional who is currently residing in the Philippines to act as our strategic bridge.

As the Country Operations Manager, you will be the "Mini-CEO" on the ground, ensuring our Student-First mindset is localized effectively while maintaining a seamless connection with our Vietnam Headquarters.

YOUR ROLE:

• Infrastructure & Compliance: Lead the "Zero-to-One" phase, including local recruitment, remote team onboarding, and ensuring alignment with local Philippine labor laws.
• Academic Quality: Own KPIs for student attendance and parent satisfaction (CSAT) across the PH market.
• Team Leadership: Manage a team of local Filipino mentors, ensuring culturally sensitive and high-impact delivery of our programs.
• Strategic Liaison: Act as the primary bridge between Vietnam HQ and the local team, translating global strategy into local action.
• Problem Solving: Resolve operational friction points and foster a high-performance startup culture.

WHO WE ARE LOOKING FOR:

• Location: Must be currently residing and legally working in the Philippines.
• Language: Native-level Vietnamese and Professional English are mandatory. (Fluency in Tagalog is a significant advantage).
• Experience: 3–5+ years in Operations Management, Project Management, or Academic Leadership (EdTech, BPO, or Startup experience is a plus).
• Skills: Expert in remote collaboration tools (Slack, Notion, Zoom) and a data-driven mindset.
• Market Knowledge: Practical understanding of the Philippine recruitment landscape and school systems.

BENEFITS:

• Competitive compensation: $20.0/hr.
• Opportunity to lead a market expansion for a VC-backed startup.
• High autonomy and direct collaboration with the Board of Directors.

RECRUITMENT PROCESS:

• Round 1: CV Review.
• Round 2: HR Screening.
• Round 3: Strategic deep-dive session with the CEO/Board.