City Wide Facility Solutions, the nation’s leading management company in the building maintenance industry, provides 20+ solutions to a wide range of issues clients face at their facilities.
City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees. Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?
Objective
The Chief of Staff is the official representative of City Wide when interacting with clients, customers, and independent contractors (IC) in the areas of personnel, payroll, finance, budget, sales, and other business related areas. The overall goal of this position is to execute operations and administrative functions so that the company can efficiently and effectively operate in a disciplined and scalable manner.
Essential functions
· Accounting/Financial administration, not limited to: AR, AP, GL, cash receipts/bank deposits, collection management, IC paychecks, customer invoicing, document preparation and administration.
· Operational administration, not limited to customer and IC document creation/management, supply inventory management, regulatory compliance, CRM management, operations support, and client services support.
· Coordinate all HR activities, and other administrative duties, including marketing efforts.
· Prepare sales proposals and monthly reports.
· Prospect, cultivate and hire new Independent Contractors (IC) to perform work for client locations, including performance management and replacement.
· Client retention management and contract enforcement.
· Debrief with the President/GM/Owner with a daily recap of activities, client relations, Four Star accounts, and lost accounts.
· Assist Owner in any way needed to support company initiatives, goals and objectives.
· Perform other duties as assigned.
Position Requirements
· Ability to maintain a high level of accuracy in document preparation and data entry.
· Communication, Written - Ability to communicate in writing clearly and concisely.
· Relationship Building - Ability to effectively build relationships with clients, service providers and co-workers.
· Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
· Reliability - The trait of being dependable and trustworthy.
· Ability to demonstrate very effective organizational skills including time management, prioritization, follow through and delegation.
· Ability to demonstrate strong interpersonal skills and attributes that include teamwork, stability, openness, professionalism, and the ability to see the “big picture”.
· High School Diploma or GED; Associates degree preferred
· Proficient in Microsoft Office.
· Knowledge of CRM systems