Gather, analyze, document, and validate business and functional requirements.
Conduct stakeholder meetings, workshops, and requirement-gathering sessions.
Translate business needs into BRDs, FRDs, user stories, use cases, process flows, and acceptance criteria.
Analyze existing processes and identify gaps, inefficiencies, risks, and improvement opportunities.
Perform gap analysis, impact analysis, root-cause analysis, and data analysis.
Work closely with product managers, developers, QA/testing teams, operations, and other stakeholders.
Create workflow diagrams, process maps, wireframes, and supporting documentation where required.
Prioritize and manage requirements throughout the project lifecycle.
Support UAT (User Acceptance Testing) by preparing test scenarios, validating results, and coordinating issue resolution.
Facilitate communication between business and technical teams.
Track project requirements, changes, dependencies, risks, and issues.
Assist with implementation, training, change management, and post-implementation reviews.
Use data and KPIs to evaluate business performance and solution effectiveness.