Billing Specialist - Pampanga full time

Virtua Solutions Outsourcing HQ: Angeles, Pampanga, Philippines Remote job Apr 29

About the Role

Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to join our team in Angeles City. In this role, you’ll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You’ll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model.

What You’ll Do

  • Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
  • Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive.
  • Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated.
  • Work with finance, sales, and customer service teams to quickly resolve billing disputes.
  • Keep billing records accurate and organized to support audits and compliance.
  • Spot inefficiencies in billing and collections processes and suggest improvements.

What We’re Looking For

  • At least 2 years of experience in billing, collections, or finance-related roles.
  • Comfortable using Salesforce (SFDC) and vendor portals; experience with Ariba is a plus.
  • Strong organizational skills and attention to detail.
  • Clear and professional communication skills for interacting with customers and teams.
  • Experience with NetSuite is a bonus, along with a willingness to learn new finance tools.
  • Able to work independently while collaborating with global teams.

If you’re ready to join a focused, process-driven team and help keep our billing and collections running smoothly, we want to hear from you!

Requirements
Availability:
Full-time (40 hrs/wk)
Experience levels:
Beginner (1 - 3 yrs)
Languages:
English

$4.80/hr