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Role Overview: We are seeking a diligent and hardworking Follow-Up Specialist to join our sales team. This role involves efficiently managing and optimizing our lead follow-up processes to significantly increase appointment booking rates.
Key Responsibilities:
- Consistently follow up with warm leads to schedule appointments.
- Send personalized and engaging follow-up messages using established templates and creative personalization.
- Coordinate closely with the sales team to ensure seamless handover of leads.
- Track and document all follow-up activities and outcomes accurately in spreadsheets.
- Regularly update the team on follow-up outcomes, highlighting insights and opportunities for improvement.
- Assist in managing and updating internal Google Docs and tracking systems for personalized video outreach.
Qualifications:
- Exceptional attention to detail and organizational skills.
- Ability to scale efforts up to 8-12 hours/day as needed.
- Excellent written English communication skills.
- Proactive, self-motivated, and reliable.
- Comfortable with technology and proficient in using Google Workspace (Sheets, Docs).
- Previous experience in sales, customer service, or lead management preferred but not required.
What We Offer:
- Competitive compensation
- Remote and flexible work environment
- Growth opportunities within a rapidly expanding team
- Training and mentorship to optimize your performance
If you are driven, meticulous, and passionate about improving sales performance through dedicated follow-ups, we’d love to hear from you!