HTA
1. Login
1.1. Via Social Account
1.1.1. Facebook
1.1.1.1. Home
1.1.2. Twitter
1.1.2.1. Home
1.2. Via Email
1.2.1. Enter Email or Number
1.2.2. Enter Password
1.2.2.1. Press Login
1.2.2.1.1.
Home
2. Registration
2.1. Press Sign Up button
2.1.1. Sign Up Via Social Account
2.1.1.1. Facebook
2.1.1.1.1.
Contact number available on Facebook
2.1.1.1.1.1.
Yes-. Number verification-. Home
2.1.1.1.1.2.
No-. Enter Number-. Number Verification-.
Home
2.1.2. Twitter
2.1.2.1. Contact number available on Facebook
2.1.2.1.1.
Yes
2.1.2.1.1.1.
Number verification-. Home
2.1.2.1.2.
No
2.1.2.1.2.1.
Enter Number-. Number Verification-. Home
2.1.3. Sign Up Via Email
2.1.3.1. Enter name
2.1.3.2. Enter number
2.1.3.3. Enter email address
2.1.3.4. Enter password
2.1.3.4.1.
Press sign up
2.1.3.4.1.1.
Number verification-. Home
3. Place New Order
3.1. One Time
3.1.1. Select your location via google maps
3.1.1.1. Select clothes type
3.1.1.1.1.
Pajama
3.1.1.1.2.
Shirt
3.1.1.1.3.
Trouser
3.1.1.1.4.
Suit
3.1.1.1.5.
Undergarments
3.1.1.1.5.1.
Select Service-. Washing-. Ironing-. Both-. Select Pickup Date-.
Do you want the clothes to be
delivered next day of pickup
(continue…)
4. (Continue…)
5. Yes
5.1. Select Express Service
5.1.1. Any Specific Instructions (optional)
5.1.1.1. Select payment method
5.1.1.1.1.
Credit card
5.1.1.1.1.1.
Returning user-. Place order-. Order placed successfully
5.1.1.1.1.2.
New user-. Add your card details-. Place order-.
Order place successfully
5.1.1.1.2.
Cash
5.1.1.1.2.1.
Place order-. Order placed successfully
5.1.1.1.3.
Redeem loyalty points (gets active when user have
earned them)
5.1.1.1.3.1.
Place order-. Order placed successfully
6. No
6.1. Any specific instructions (optional)
6.1.1. Select payment method
6.1.1.1. Credit card
6.1.1.1.1.
Returning user
6.1.1.1.1.1.
Place order-. Order placed successfully
6.1.1.1.2.
New user
6.1.1.1.2.1.
Add your card details-. Place order-. Order placed successfully
6.1.1.2. Cash
6.1.1.2.1.
Place order
6.1.1.2.1.1.
Order placed successfully
6.1.1.3. Redeem loyalty points (gets active when user have earned
them)
6.1.1.3.1.
Order placed successfully
7. Monthly
7.1. Select your location via google maps
7.1.1. Select clothes type
7.1.1.1. Pajama
7.1.1.2. Shirt
7.1.1.3. Trouser
7.1.1.4. Suite
7.1.1.5. Undergarments
7.1.1.5.1.
Select Service
7.1.1.5.1.1.
Washing
7.1.1.5.1.2.
Ironing
7.1.1.5.1.3.
Both (continue…-. Select number of days you want the delivery
to take place in a week- day- days- days-.
Select day/ days (continue…)
8. (Continue…)
9. Sun
10. Mon
11. Tue
12. Wed
13. Thu
14. Fri
15. Sat
15.1.
Select pickup time
15.2.
Select delivery time
15.2.1. Any specific instructions (optional)
15.2.1.1. Select payment method
15.2.1.1.1.
Credit card-.
Returning user-. Place order-. Order placed successfully-.
New user-. Add your card details-. Place order-.
Order place successfully
15.2.1.1.2.
Cash-.
Place order-. Order placed successfully
16. Provide rating
16.1.
When order has been delivered
16.1.1. Successful delivery order message
16.1.1.1. Provide rating
16.1.1.1.1.
How was your overall experience with the service?
(rate out of-.
Was the order collected on time and specified date?
(rate out of-.
Was the order delivered on time and date? (rate out
of-.
Would you recommend this app?-.
Yes
-. You have some suggestions?-. Text field-.
Press submit button-.
No-. You have some suggestions?-. Text field-.
Press submit button
16.1.1.2. Cancel
16.1.1.2.1.
Back to Home
16.2.
From completed orders tab
16.2.1. Select order which you want to rate
16.2.1.1. Press ‘provide rating’ button
16.2.1.1.1.
How was your overall experience with the service?
(rate out of-.
Was the order collected on time and specified date?
(rate out of-.
Was the order delivered on time and date? (rate out
of-.
Would you recommend this app?-.
Yes-. You have some suggestions?-. Text field-.
Press submit button-.
No-. You have some suggestions?-. Text field
16.2.1.1.5.
Press submit button
17. Report order
17.1.
Go into active orders tab
17.1.1. One time orders
17.1.1.1. Select the order which you want to report
17.1.1.1.1.
Press ‘report’ button-.
What you want to do?-. Request a call back-. Select problem-.
Haven’t been delivered yet-.
Haven’t been picked up yet-.
Other problem-. Through message-. Select problem-.
Haven’t been delivered yet-.
Haven’t been picked up yet-.
Other problem
17.1.2. Monthly orders
17.1.2.1. Select the order which you want to report
17.1.2.1.1.
Press ‘report’ button-.
What you want to do?-. Request a call back-. Select problem
-.
Haven’t been delivered yet-.
Haven’t been picked up yet-.
Other problem-. Through message-. Select problem-.
Haven’t been delivered yet-.
Haven’t been picked up yet-.
Other problem
18. Modify order
18.1.
Go into active orders tab
18.1.1. One time orders
18.1.1.1. Select order
18.1.1.1.1.
Press modify-.
Modify pickup date-.
Modify delivery date-.
Modify cloth selection-.
Modify service-. Press ‘place update order request’ button-. Order update request has been placed
successfully! You will be informed after it
has been approved
18.1.2. Monthly orders
18.1.2.1. Select order
18.1.2.1.1.
Press modify-.
Modify this order only-. Modify pickup date-. Modify delivery date-. Modify cloth selection-. Modify service-. Press ‘place update order request’
button-. Order update request has been placed
successfully! You will be informed after it
has been approved-.
Modify whole monthly package-. Modify pickup date-. Modify delivery date-. Modify cloth selection-. Modify service-. Press ‘place update order request’
button-. Order update request has been placed
successfully! You will be informed after it
has been approved