Five Star Commerce

About Five Star Commerce Five Star Commerce is a hyper-focused “freelancer team,” located in the Salt Lake City area, best known for dominating the Amazon Seller Services & Consulting categories on Upwork, the largest global freelancing website in the world. Founder & CEO - McKay Salisbury Why Five Star Commerce? We go beyond providing in-depth knowledge of the Amazon marketplace, platform, and tactics and strategies. We’ve developed systems and processes for consistently providing the highest quality services available for every client while combining the advantages of traditional agencies and freelancers. ● ● ● ● Streamlined Project Management ○ We were founded by a former project management consultant and have integrated the best project management processes and software tools into every part of our business so no clients or tasks slip through the cracks. Proper Incentives & Pricing Structure ○ We work on 100% hourly contracts. Unlike agencies or freelancers with flat fees who are incentivized to spend as little time on your business as possible, we’re forced to spend time on and pay attention to your business. ○ We don’t take extra commissions so you can maximize the upside and long-term ROI through the Amazon platform. Responsiveness & Communication ○ While competitors often take days or weeks to respond to emails or phone calls, we’ve been told by our clients that our responsiveness and communication blow other agencies and freelancers out of the water in comparison. ○ All Five Star Commerce clients receive the cell phone number (and emails of course!) of their dedicated project manager. 100% In The USA ○ We never outsource client work overseas. The Five Star Commerce team all works together in our physical office south of Salt Lake City, Utah. Testimonials About Us And Our Team Members [Five Star Commerce] is incredibly knowledgeable, always available to answer questions and concerns, and are proactive in their approach and exceeded expectations with our amazon listings - Matt, RL Life Audio We have worked with McKay and Jordan from Five Star Commerce for over a year. They have really boosted our sales up on Amazon and have been pivotal in the online success of our business. We give them our highest recommendations. Worth every penny! -Skin Tensive Mckay, is an Amazon sponsored ads expert!!! When Mckay started working with us our acos was through the roof. Within a little over a week Mckay had our acos cut in half. Mckay set up our campaigns in a way that we are now able to manage ourselves, quite easily. What I liked most about working with Mckay was that he took the time to teach us how to correctly manage our sponsored ads. This was not part of the contract. I think this speaks volumes about what a great person Mckay is to work with. If you need help with Amazon, Mckay is your guy. Thanks Mckay!!! - Billy, Bucwild Sports McKay and his team are extremely knowledgeable. Got right on it and the communication was excellent. I highly recommend them. - Audrey, Audrey’s Chia Cookies McKay and his team know their stuff, communicate very well, work very quickly, and did a great job for us. A+++ would hire again! - Joseph, Cloudline Apparel McKay and his team have been absolutely essential in the launch of our products on amazon. They are always responsive, easy to communicate with, and have extensive knowledge of amazon. They’ve helped us optimize our listings, improve our graphics, get more reviews, and increase our sales. I've learned a great deal through working with them and would highly recommend him to anyone looking for help with amazon. - Rama, Eyecheck McKay and Taylor have done a great job with our team at BioMatrix. THe and the 5 Star consulting team have been a key component to our success. Whether it's listing optimization, dealing with AMZ's own errors or helping us navigate international AMZ platforms he and his team have been terrific. -Brendon, BioMatrix I have worked with the team at Five Star for over a year. Great service and expertise. Amazon changes so much it's nice to have them to rely on. - James, Campliner Brands We Have Worked With 122+​ 216+​ Upwork Reviews​ Split Tests Run ​ 6,564+​ ​ 120+​ Hours Worked Brands Served Pricing Level Hourly Rate* Partner (McKay) $150/hour Project Manager $90/hour Staff/Specialists $60/hour *In alignment with industry standards, time is tracked in 6-minute minimum increments *Lower rates available for brands requiring 10+ hours/week Past Clients FitTrack - We launched them on Amazon for the first time. They had a strong presence outside of Amazon before we worked with them so they had the foundation of the brand and some awareness out there already. We led the process of getting the images, A+ content, listing text and such for their listings. We launched in the US, Canada, and all of Europe. That included having to get the category approvals and other approvals to use Pan-European FBA and sell in each EU marketplace. Over the course of 1.5 years, sales grew from zero to $200,000-$500,000/month. BioMatrix - Grew their sales from $48,000/month to $105,000/month through advertising, listing optimization, and expanding to new markets Brumate - With this brand we manage the advertising and oversee the listings. Over the course of 9 months of improving images, adding video ads and other ad types, and making any other improvements deemed beneficial we help grow sales from $600K/month to $2M/month Norquin - Food brand that sells wholesale to other retailers. They wanted to start getting directly involved on the Amazon platform. They went from $2,500/month on Amazon to $49,000/month as of last month (over the course of 5 months).\ KpAway - We worked with this brand a while ago. They were already on Amazon but only selling about $900/month. The product didn’t have a lot of competition but the listing wasn’t any good. We rewrite the listing text, had them create some better images, and added A+ content. Once those were done, we started split testing titles and images extensively, along with advertising. We started in late December of that year and slowly increased the sales to $18,000/month that May. We trained their internal team to manage the process and they’ve been running it on their own for over a year now. Some Of Our Team McKay Salisbury - Founder/CEO McKay's background is in internet marketing and project management. He started his career running the internet marketing division of a small consulting firm. After the firm was known for effective use of a certain project management software, McKay also worked as a consultant training other companies to use the Teamwork Projects software in their businesses. His clients included several Fortune 500 companies and many small and medium-sized marketing firms. McKay later became a project manager at an Amazon marketing firm, Elemerce, before starting Five Star Commerce, a new type of Amazon marketing "freelance team" that combines the advantages of freelancers with the advantages of an agency. Jackson Gordon - Project Manager Jackson Gordon is an Amazon Marketing Expert who helps clients develop their listings on Amazon through keyword research, listing optimization, and managing their PPC campaigns. He studied Public Relations and Marketing at Utah Valley University and previously worked as a PR and Marketing Specialist for Utah County in their recreation department. In his time with Five Star Commerce, he has worked with numerous clients with a variety of products helping them achieve their desired results on Amazon’s marketplace. In his free time he enjoys playing golf, basketball, and spending time with his new wife and family in the Utah County area. Alan Boxham - Project Manager Alan Bloxham grew up in Idaho. He is married with two sons. He enjoys spending time with his wife and children, going to the park or out shopping. He enjoys meeting new people and serving others. He studied Spanish and philosophy at Brigham Young University in Provo, Utah. He has worked as a graphic designer and project manager for Learfield where he gained experience in designing and running advertisements on social media for university-level sports teams. He has been at Five Star Commerce since February 2019 as an account manager and graphic designer. He is proud to help sellers begin or improve their Amazon presence.