Apextra Virtual Solutions

Sauce & Spoon Project Plan Task Notes Milestone 1: Select tablet vendor Research tablet models and features Comparing tablet pricing Confirming compatible operating systems Gather historical data on ordering process Choose an ordering system Sign contract with menu tablet supplier Integrate POS system with tablets Work with the tablet vendor to get an electrician Wire up the tables Install tablets Create the menu to be used on the tablet Revamp the menu Upload new menu options and coupons Test making the full menu available on the tablet Duration 2 days 1 day 2 days 7 days 1 day 2 days Procure tablets, waterproof and anti-breakacge casing for tablets Tablets shipping and delivery Milestone 2: Successful test of the menu tablet's ordering capability Upgrade POS system Start Date Due Date 4 days Determine how many tablets we need to order for each location. Schedule a time in the next month or so to swap out old tablets for new ones at no extra cost since an upgrade is part of the contract Check on POS status It usually takes an hour to do this however 1 days caters for any hiccups along the way Book electrician for specific dates 11 days 3 days 1 day 2 days 2 days 2 days 4 days Follow-up with Carter on menu Create a procedure for securing the tablets at the end of the night Enables GPS location services on each tablet Include payment security talking points in waitstaff training Milestone 3: Marketing Get website developer options Get food photographer options Do a cost comparison of vendors Hire a vendor for custom branding, design, web designer and photographer Produce multiple drafts of marketing material Generate an email list Program emails to be sent on correct dates Milestone 4: Training Staff Development of training material Develop training sessioins/ training plan Scheduling a staff meeting first to introduce the concept of the tablets to the staff. Set a date for staff training at each location and update staff calendars Schedule a staff meeting with the GM to discuss anything that could affect wait staff tips Train some key staff members at the location, and have them run the training. Test the training and Testing out the tablets with friends and family who are unlikely to get upset if they're not involved Milestone 5: Develop and Implement a customer survey Assign a team member to develop a survey Create a process to deliver a survey and carry it out Create trouble shoot/ support plan Implement customer satisfaction survey 5 days 1 day 1 days 3 days 2 days 1 day 3 days 3 days 1 day 2 days 5 days 2 days days 1 day 2 days 2 days 2 days 1 day 2 days 4 days 2 days 5 days 10 days Task Owner Status PHASE ONE PHASE TWO PHASE THREE PHASE FOUR WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12 M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F