Apextra Virtual Solutions

Task Brainstorm Task Notes Estimated Duration (Days) Optimistic Milestone 1: Select tablet vendor 1.1 Research tablet models and features 2 1.2 Comparing tablet pricing 1 - 2 Confirming compatible operating systems Gather historical data on ordering process Choose an ordering system Sign contract with menu tablet supplier Procure waterproof casing for tablets Most Likely Confidence Rating (H/M/L) Pessimistic 7 1 2 4 Determine how many tablets we need to order for each location. Schedule a time in the next month or so to swap out old tablets for new ones at no extra cost since an upgrade is part of the contract 1.8 Tablets shipping and delivery Milestone 2: Successful test of the menu tablet's ordering capability 2.1 Upgrade POS system 2.2 Integrate POS system with tablets Check on POS status 2.3 Work with the tablet vendor to get an electrician Book electrician for specific dates 2.4 Wire up the tables 2.5 Install tablets 2.6 Create the menu to be used on the tablet 2.7 Revamp the menu Follow-up with Carter on menu 2.8 Upload new menu options and coupons 2.9 Test making the full menu available on the tablet Create a procedure for securing the tablets at the end of the 2.1.1 night 2.1.2 Enables GPS location services on each tablet 11 11 11 11 M 3 2 3 4 1 1 1 1 L 2 2 5 H 4 2 2 2 H 5 4 5 6 M 2 3 2 1 1 3 2 Create messaging about payment portal security to display 2.1.3 on the tablets 2.1.4 Include payment security talking points in waitstaff training Milestone 3: Marketing 3.1 Get website developer options 3 3.2 Get food photographer options 3.3 Do a cost comparison of vendors Hire a vendor for custom branding, design, web designer 3.4 and photographer 3.5 Produce multiple drafts of marketing material 3.6 Generate an email list 3.7 Program emails to be sent on correct dates Milestone 4: Training Staff 3 1 2 5 L Known Dates Task Brainstorm Task Notes Estimated Duration (Days) 4.1 Development of training material 4.2 Develop training sessioins/ training plan Scheduling a staff meeting first to introduce the concept of 4.3 the tablets to the staff. Set a date for staff training at each location and update staff calendars Schedule a staff meeting with the GM to discuss anything 4.4 that could affect wait staff tips Train some key staff members at the location, and have 4.6 them run the training. Test the training and Testing out the tablets with friends and 4.7 family who are unlikely to get upset if they're not involved Milestone 5: Develop and Implement a customer survey 5.1 Assign a team member to develop a survey 5.2 Create a process to deliver a survey and carry it out 5.3 Create trouble shoot/ support plan 5.4 Implement customer satisfaction survey Optimistic Most Likely Confidence Rating (H/M/L) Pessimistic 2 2 2 1 2 3 M 1 1 2 H - Known Dates