Kelechi Chimdi Ottih

Kelechi Chimdi Ottih - |-| LinkedIn SUMMARY Dynamic and detail-oriented Virtual Assistant with a strong background in customer-facing roles, sales, and administrative support. Skilled in CRM management, lead generation, and streamlining operations to enhance productivity. Adept at building rapport, optimizing workflows, and ensuring top-tier customer experiences. Tech-savvy, highly organized, and committed to delivering results that drive business success. Ready to bring efficiency, reliability, and a results-driven mindset to your team. EXPERIENCE EV Home Buyers, San Diego (Remote) - Acquisitions/ Dispositions Manager (Full-time) January 2025 - Present ●​ Support the acquisitions team by handling negotiations with agents, analyzing property values, and determining competitive offer prices. ●​ Conduct property evaluations and market research to ensure profitable acquisitions and informed decision-making. ●​ Perform simple data analysis to identify investor trends, prime locations, and high-demand property types, helping shape company strategy. ●​ Build and maintain relationships with investors by generating and managing cash buyers lists through Facebook and PropStream. ●​ Execute effective deal marketing and lead nurturing to maximize buyer interest and close profitable transactions. ●​ Successfully secured a deal under contract within the first month of employment, demonstrating strong negotiation and acquisition skills. Offer Heroes, Los Angeles (Remote) - Transactions Coordinator/ Virtual Assistant (Full-time) September 2024 - January 2025 ●​ Manage the full lifecycle of real estate transactions from contract to closing, collaborating with the Dispositions Manager to ensure seamless operations. ●​ Oversee the preparation, review, and filing of critical documents, ensuring accuracy and timely completion while maintaining up-to-date transaction statuses in Salesforce. ●​ Generate Salesforce reports to track deal progress, acquisitions performance, and overall operational efficiency. ●​ Communicate with buyers, sellers, title companies, and lenders to facilitate smooth closings while monitoring contract deadlines, including inspections, appraisals, and financing contingencies. ●​ Serve as Quality Assurance Personnel, ensuring Acquisitions Specialists adhere to company procedures, including timely follow-ups on leads and opportunities. ●​ Execute dispositions marketing by running targeted email and marketing campaigns using Investor Lift, Roor, Inwise, and other real estate marketing tools to maximize deal exposure. ●​ Lead buyer acquisition efforts, leveraging Facebook and other digital platforms to generate high-quality leads and expand the company’s buyer network. ●​ Conduct property evaluations and run comparative market analyses (comps) to support accurate pricing and informed decision-making. Offer Heroes, Los Angeles (Remote) - Acquisitions Rep (Full-time) May 2024 - September 2024 ●​ Contacted and engaged potential homeowners to gauge their motivation to sell, leveraging strong negotiation skills to secure 14 properties under contract within the first three months, generating approximately $130,000 in revenue during that period. ●​ Maintained consistent follow-ups with leads, nurturing relationships and increasing the likelihood of future deals, contributing to long-term revenue growth. ●​ Conducted in-depth property analyses and ran comparative market analyses (comps) using tools like Google Maps, Zillow, and PropStream to determine competitive and profitable offer prices. ●​ Negotiated terms and prices with homeowners, using market insights and persuasive communication to secure mutually beneficial deals across various buying programs. ●​ Worked closely with the acquisitions team to refine strategies, improve processes, and optimize property acquisition efforts in the Wholesale Real Estate Market. ●​ Kept detailed records of negotiations and property evaluations, ensuring transparency and accuracy in transactions, which supported smooth internal operations and decision-making. Offer Heroes, Los Angeles (Remote) - Appointment Setter/ Leads Manager (Full-time) October 2023 - May 2024 ●​ Engaged with homeowners to assess their motivation to sell, building strong rapport that facilitated smooth handoffs to the acquisitions team. ●​ Managed and optimized lead appointments, ensuring a seamless experience for both homeowners and acquisition managers. ●​ Ran targeted text campaigns using platforms like BatchLeads and LaunchControl to generate high-quality leads, which directly contributed to successful deal closures. ●​ Played a key role in lead conversion, with appointments leading to 7 contracts signed and 4 closed deals, significantly contributing to company revenue. ●​ Crafted and executed strategic outreach campaigns, increasing engagement and improving conversion rates. ●​ Utilized CRM tools to maintain accurate customer records, ensuring continuity in communication and a positive customer experience. AG Marketing, Clearwater (Remote) - Data Entry Specialist (Part-time) September 2023 - July 2024 ●​ Maintained data accuracy and integrity within CRM systems, ensuring seamless customer interactions and efficient operations. ●​ Verified and updated customer accounts, enhancing data reliability and supporting informed business decision-making. ●​ Conducted thorough data validation and cleanup, identifying and correcting inconsistencies to improve database quality. ●​ Proactively monitored customer payments, ensuring timely follow-ups and maintaining positive customer relationships. ●​ Managed large volumes of sensitive customer information with precision, ensuring compliance with data protection and confidentiality standards. ●​ Utilized CRM tools and spreadsheets to organize, analyze, and manage data effectively, supporting business processes and reporting. Insurance Supermarket International, Miami (Remote) - Telemarketing Rep/ Appointment Setter (Full-time) October 2022 - September 2023 ●​ Consistently exceeded appointment-setting targets, directly contributing to an average of 25 monthly sales. ●​ Built strong customer relationships through effective communication, leading to high conversion rates. ●​ Managed leads with CRM software, ensuring consistent follow-up and a 20% response rate. ●​ Maintained a professional and empathetic approach, ensuring a positive experience for all customers. Affordable Rent to Own, Tucson (Remote) - Sales Support Representative (Part-time) February 2021 - June 2022 ●​ Conducted customer outreach to generate interest in rent-to-own properties, driving high conversion rates. ●​ Guided customers through the registration process, ensuring they had full access to property listings. ●​ Provided exceptional customer support, addressing inquiries and resolving issues promptly to ensure satisfaction. ●​ Maintained accurate records in CRM systems, supporting smooth customer experiences and follow-ups. Diplomat Farms and Services Limited, Port Harcourt - Sales/ Customer Support Intern (Part-time) July 2017 - January 2018 ●​ Developed and implemented sales strategies, fostering a goal-oriented team environment. ●​ Collaborated with directors to enhance sales efforts, utilizing strong interpersonal and communication skills. ●​ Managed cold-calling campaigns, effectively conveying product value to potential customers. ●​ Increased company visibility by managing social media accounts and creating engaging content. EDUCATION National Open University of Nigeria, Nigeria - Master of Business Administration, Marketing 2024 Kwame Nkrumah University of Science and Technology, Ghana - BSc. Mechanical Engineering 2017 ONLINE COURSES/ CERTIFICATIONS ●​ ●​ ●​ ●​ ●​ ●​ ●​ Google Project Management Professional Certificate (Ongoing) Inbound - Hubspot Academy (2023) Cold Calling Mastery Google Data Analytics Professional Certificate (2022) Microsoft Excel - Data Analysis with Pivot Tables (2022) SQL for Data Analysis (2022) Become a Project Manager (2020) SKILLS & INTERESTS Sales & Negotiation | Lead Generation & Nurturing | Effective Communication & Rapport Building | Problem-Solving & Critical Thinking | Microsoft Office Suite & Google Workspace) | CRM Tools (Salesforce, HubSpot, GHL) | Real Estate & Lead Generation (PropStream, BatchLeads, LaunchControl, Investor Lift, Zillow) | Marketing & Automation (Inwise) | Virtual Assistant & Productivity Tools (Slack, Asana, Trello, ClickUp) | Email & SMS Campaign Tools (Inwise, Roor) Interests: Marketing and Operations, Data Analysis, Customer Experience, Business Development, and Entertainment.