Ufo Precious

Precious Ufo -.-Anambra State, Nigeria PROFESSIONAL SUMMARY Detail-oriented Virtual Assistant with over 2 years of experience providing high-level administrative support in dynamic environments. Proficient in Google Workspace, Microsoft Office, and workflow automation tools like Zapier. Adept at managing executive schedules, organizing travel arrangements, and handling confidential information with discretion. Committed to enhancing productivity and optimizing business operations through proactive organization and effective support strategies. SKILLS Email Management Calendar Management Scheduling Travel Arrangements Data Entry Goggle Workspace Microsoft Office Workflow Automation Communication Organization Attention to Detail Proactivity Tech Savviness Time management Problem-Solving PROFESSIONAL EXPERIENCE Somis Fashion Store Virtual Administrative Assistant November 2021 - Current Provided comprehensive administrative support directly to the CEO, including scheduling appointments, coordinating meetings, and managing the executive calendar. Streamlined daily operations through the effective use of Google Workspace and Microsoft Office tools, ensuring minimal conflicts and maximizing productivity. Managed email correspondence with clients, ensuring timely and professional responses, and redirecting messages as needed. Executed travel arrangements by researching and booking flights, car rentals, and accommodations, ensuring all details were in line with the CEO’s preferences. Created, formatted, and edited detailed documents, reports, and presentations using advanced software tools. Leveraged Zapier to automate routine tasks, reducing manual workload and improving overall efficiency. Conducted accurate data entry and management tasks, maintaining high standards of accuracy and organization. Mimi’s Hairs Customer Service Representative July 2019 - April 2021 Provided exceptional customer service by demonstrating deep product knowledge and effectively assisting customers with inquiries. Achieved a customer satisfaction rate exceeding 50% by proactively engaging with customers and recommending products tailored to their preferences. Collaborated with the marketing team to create content for social media posts and campaigns, improving brand awareness and customer interaction. Utilized social media management tools to schedule posts and track performance metrics, contributing to an increase in customer engagement. EDUCATION AND CERTIFICATE B.Sc Applied Microbiology and Brewing Nnamdi Azikiwe Univerisity, Awka May, 2024.