I have over 18 years of solid experience in customer service, reservations, and back-office operations, with a focus on leading various hotel support groups. Previously, I served as an Executive Assistant to the CEO of a reputable marketing company. When the pandemic broke out, I began undertaking a variety of virtual tasks for businesses, including both local and international clients. From team management to various client services, including customer service, data entry, project management, property management, administrative assistance, and multimedia marketing.