RHIZZA P. ESTIGOY
SEASONED EXECUTIVE ASSISTANT /
GENERAL ASSISTANT
PERSONAL PROFILE
Highly skilled Executive Virtual Assistant with nearly five years
of experience supporting executives, business owners, and
coaches
in
streamlining
operations,
managing
client
communications, and handling complex administrative and
technical tasks. Adept at leveraging CRMs, automation tools,
and online business platforms, including Kajabi, ConvertKit,
Airtable, Teachable, Squarespace and to optimize workflows
and improve efficiency. Recognized for being organized,
resourceful, and adaptable, with a proven track record of
helping leaders stay focused on strategy while I manage the
details that keep businesses running smoothly.
TECHNICAL SKILLS
Microsoft Office Application
Google Suite Apps
Kajabi, Teachable, GHL
ConvertKit, Simplero
Searchie
Vimeo
AddEvent Calendar
Squarespace
(SAP) System Application
Product
Airtable
SamCart, ThriveCart
Zapier Automation (Airtable)
Customer Relationship
Management (CRM) Salesforce
SKILLS
Process Mapping & SOPs
Data Entry
Calendar & Schedule
Management
Email Management
Document Management
Travel Coordination
Project Management
Bookkeeping & Expense
Management
Software Proficiency
Social Media Management
Website & Online Presence
Client Relations
Meeting Management
Research Skills
Event Planning
Patient Management
Medical Documentation
Medical Compliance
WORK EXPERIENCE HIGHLIGHTS
EXECUTIVE / GENERAL VIRTUAL ASSISTANT - ONLINE
EXECUTIVE VIRTUAL ASSISTANT / CLIENT CONCIERGE
THE CONGRUENT LIFE
March 2023 to July 2025
Strategically managed complex calendars and optimized
executive time by proactively scheduling appointments and
resolving conflicts, resulting in 100% on-time attendance for all
critical meetings.
Developed
and
maintained
SOPs,
enhancing
process
consistency and agency operations.
Provided expert client support and technical troubleshooting
for the Kajabi course platform, significantly enhancing the user
experience.
Served as client concierge, improving relationships and
increasing satisfaction scores.
Moderated live online calls and uploaded replays on Kajabi,
enhancing student engagement.
VIRTUAL ASSISTANT
GIVING ARTFULLY KIDS - FREELANCE
February 2023 to August 2025
Collaborated on SOP development to optimize agency
workflows, reducing operational bottlenecks and improving
overall efficiency.
Designed engaging Canva graphics for Pinterest, effectively
promoting client brands and driving increased visibility and
engagement.
Managed
podcast
hosting,
including
uploading
and
distributing episodes, ensuring smooth integration with the
website for a user-friendly listening experience.
Supported diverse tasks including data entry, web research,
and client troubleshooting on Kajabi, contributing to project
efficiency and client success.
VIRTUAL ASSISTANT - DAMONA HOFFMAN - FREELANCE
October 2023 to December 2023
Moderated live online course calls, providing real-time support to participants for a
smooth, engaging learning experience.
Efficiency uploaded replay videos to Teachable platform, incorporating timestamps for
each topic to enhance navigation and user experience.
Ensuring reminder emails has been sent to students highlighting upcoming discussion
topics and sparking their interest in active participation.
VIRTUAL ASSISTANT - AMY SMITH - FREELANCE
November 2022 to September 2023
Provided expert Google Workspace support, organizing Drive for easy access and
facilitating collaborative editing in Docs, Sheets, and Slides to streamline workflows.
Handled a range of activities including data entry, web research, Canva design, and
accounting tasks, ensuring timely project delivery.
EXECUTIVE ASSISTANT - SPRINKLE AGENCY LLC
February 2022 to January 2023
Customized Google Workspace for client and internal teams, creating collaborative
documents that improved process efficiency and team alignment.
Developed SOPs to streamline operations, enhancing consistency and operational
excellence across the agency.
Offered comprehensive technical support for tools like Airtable, SamCart, ThriveCart,
Zapier, and Searchie, troubleshooting issues and optimizing workflows.
Facilitated online client meetings, noting concerns and providing real-time support to
ensure productive outcomes.
ONLINE MEDICAL STAFF INTAKE - ACCESS THERAPY LLC
January 2022 - February 2022
Prioritized patient convenience using DEVERO, Kinnser, and Alora software to confirm
appointments and offer flexible rescheduling, improving satisfaction.
Optimized PT/Nurse routes for efficient resource allocation, ensuring timely care
delivery.
VIRTUAL ASSISTANT - GAP CLOSERS UINVERSITY - FULL TIME
September 2021 - January 2022
Guided clients through course journeys with clear communication and support,
enhancing engagement.
Assisted with Discord setup and ongoing navigation support, ensuring user comfort
and platform adoption.
GENERAL ADMINISTRATIVE ASSISTANT - CORPORATE
GENERAL ADMINISTRATIVE ASSISTANT - DMMMSU MLUC
February 2021 - September 2021 | REGION 1, PHILIPPINES
Enhanced college effectiveness by providing full administrative support, including report
preparation and information collection.
Managed emails, scheduled virtual meetings, and maintained confidential files per ISO
guidelines.
Produced and disseminated information through transcription, formatting, and editing
for departmental use.
Monitored office supplies inventory, anticipating needs to prevent disruptions.
GENERAL ADMINISTRATIVE ASSISTANT - GULFTAINER COMPANY
August 2014 - April 9, 2020 | SHARJAH, UNITED ARAB EMIRATES
Engineering Department
Prepare and submit monthly report presentation with 100% accuracy to Group
Engineering Manager.
Create material number for plant terminals.
Develop and maintain department filing system.
Monitoring and scheduling calendars for upcoming meetings.
Commercial Department
Ensure that all administrative tasks in the department are all in order especially in
reviewing invoices as well as creating & generating purchase orders. Inquire and
coordinate to suppliers needed by the department and liaise the Marketing Manager
regarding outstanding task.
Front Office Coordinator
Builds rapport with all guests, visitors, and staff; and any complaints, issues and
queries quickly to maintain high quality customer service, at all times.
Handle telephone calls, responding to receive faxes and emails and answering
enquiries as appropriate.
Deals with “drop in” customers, clients and guests as quickly as possible.
Responsible for evacuation, in case of emergency, acting as first point of contact for
guests and emergency services.
GENERAL ADMINISTRATIVE ASSISTANT - COMBA TELECOM LIMITED
November 2010 - June 30, 2014 | DUBAI, UNITED ARAB EMIRATES
Support in the production of financial statements and applications, preparation reports,
prepares and update invoices, order confirmation, purchase order, debit notes, bank
documents, accruals, contracts, and agreements.
Assist Operations and Sales Team with all projects documentation requirements such
as a request for quotations, request for proposals, quotations, and tenders.
Provide support to Operations Team to ensure that Operations supports all the needs
especially in the preparation of documents to be submitted to the clients. Assist project
implementation department with all documentation requirements.
ONLINE ASSISTANT COORDINATOR / ONLINE FACILITATOR / SECRETARY / INSTRUCTOR - LORMA
COLLEGES
February 2006 - September 2010 | REGION 1, PHILIPPINES
Provide assistance to the online students and faculty on the operation of their online
classroom/classes. Orients neophyte online students and faculty on the basic operation
of their online subject.
Set up and maintain paper and electronic filing systems for records, correspondence,
and other materials.
Substitute instructor of Basic Excel for first year students.
