Rexter Tulagan

I am a results-driven professional with a strong background in Business Administration, majoring in Human Resource Development Management, and hands-on experience in DM appointment setting, chat moderation, and community management. Over the past six months, I have honed my skills in outbound messaging, engaging prospects, qualifying leads, and booking appointments, successfully converting conversations into tangible results. My experience as a chat moderator in online communities, including Discord, has taught me the importance of maintaining engagement, enforcing rules fairly, and creating positive environments that encourage active participation.

My internship at the Registry of Deeds provided me with solid administrative, organizational, and attention-to-detail skills, allowing me to handle sensitive information professionally and efficiently. This experience strengthened my ability to manage tasks systematically, meet deadlines, and maintain accuracy, all of which are essential in online communication and support roles.

I am passionate about helping businesses grow and creating meaningful connections through chat-based interactions. I pride myself on being disciplined, adaptable, and reliable, always striving to deliver work with high quality and integrity. I thrive in fast-paced environments and am confident navigating various online platforms, social media channels, and CRM systems, ensuring smooth communication and organized workflow.

What sets me apart is my ability to combine professional knowledge from HRDM with practical experience in chat engagement, enabling me to understand people, build rapport, and address concerns effectively. I approach every task with a solution-focused mindset, ensuring that clients and communities feel supported and valued.

I am eager to contribute my skills to dynamic teams that value communication, problem-solving, and consistent results. Whether it’s engaging prospects, moderating communities, or assisting customers, I am committed to delivering excellence while continually growing and learning in the field of online support and appointment setting.

With a combination of education, practical experience, and a results-oriented approach, I am confident in my ability to support businesses effectively and maintain high levels of satisfaction and engagement across all interactions.