Peter Robert Williams

Peter Williams PERSONAL INFORMATION Marital Status: Single Nationality: Jamaican Date of birth: May 20, 1991 OBJECTIVE To work assiduously in advancing the development of the organization to which I am employed by utilizing my skills, knowledge and ability. EDUCATION - Heart Academy (Stony Hill) - Dunoon Technical High School - Calabar High School - St. Theresa Preparatory School QUALIFICATIONS Heart Academy (Stony Hill) Cisco Information Technology Essentials: PC Hardware and Software Knowledge in Computer Networking and Computer Repairs CCNA Discovery: Networking for Home and Small Businesses CXC Examinations Subjects Grades Mathematics 2 English Language2 Social Studies2 Integrated Science2 Principles of Business 3 WORK EXPERIENCE -: Spytec Inc. Providing Customer and Technical Support for Overseas based customers (Phone Chat and Email) -: Sutherland Global Services UWI Mona (Consultant) Providing Customer Care for Bright House Networks for Overseas Based Customers (Chat and Email) -: Accent marketing LTD (Technical Engagement Specialists) Providing Technical Support for Asus products For Overseas based Customers(Chat and Phone) Achievements: One year outstanding customer Service. Certificate for achieving an overall Average of 87.50% for customer Service. Certificate of excellence for Successfully completing the Accent New hire training. Certificate of Appreciation 2012 Certificate of Appreciation 2013 Summer 2007, 2008 & 2009: Social Development Commission (SDC) Duties Answering telephone Filing Coordinating and Packaging goods for distribution I.T. Support Assistant INTEREST & ACTIVITES Sports (Shotput and discus) Mixed Martial Arts Reading Computer Repairs CLUBS Key Club REFERENCES: Available upon request.