Nerizza Jean L. Ortanez
422 Harvard St. Marisol Village,Brgy. Ninoy Aquino
Angeles City, Pampanga. 2009
Contact Nos : -
Email:-
Multitasking Virtual Executive Assistant with experience in Property Management in Real Estate
Industry and Customer Service. Outgoing, detail-oriented and proficient at building and
maintaining a professional relationship.
My Objective is to obtain a position in a company where I can maximize my management skills,
quality assurance, program development, career growth and training experience.
Work Experiences
CS MODERN WORKFORCE / WEA
Position : Executive Assistant
Oct 2019 – June 20, 2024
Duties & Responsibilities :
● Transcribing voice recordings
● Adding notes, reminders and task into Rex
● Preparing Marketing Submissions
● Preparing Proposals through Proposalpoint
● Preparing Agency Agreements
● Preparing Checklist and Forms
● Preparing Newsletters (Open Homes, In Review and Magazine)
● Adding Legal details into Rex and PMe
● Invoice Reminders to Tenants
● Weekly Stats Report of Sales and PM Team
● General Admin support works
Software/ tools used:
● Rex
● PropertyMe
● ProposalPoint
● Corelogic
● DocuSign
● Google Application
GO-VA / RESOURCEFULL
Position : Client Success Partner / VA
March 2019 - July 2019
Duties & Responsibilities :
● Check,monitor and update the R24 Profile of Team Members who are on floating
status.
● Coordinate with the Marketing team for the creation of Available team members
Flyers
● Sending cold Emails to current Clients and Prospective Clients
● Keep team members updated twice a week on activities
● Coordinate with recruitment for Available team members Charge out rates. ●
Researching and Creating a list of the last 150 jobs advertised or potential Clients
● 5ELK Recruitment
- Calling potential candidates
- Email and Appointment setting
SimpleRent - Client of GO-VA
Position : Virtual Assistant
Nov 2018 - Dec 2018
Duties & Responsibilities :
● Market mapping and research of Real Estate Agencies
● Creating SOP for the Property Management Industry
● Formatted training material for the NSW Residential tenancy act course in Teachable. ●
Formatted training material for the QLD Residential tenancy act course in Teachable.
PMVA - Client of GO-VA / RESOURCEFULL
Position : Virtual Assistant
June 06, 2018 - Nov 2018
Duties & Responsibilities
● Adding and Managing BDM Leads in ReNet
● Processing Sales Form 6
● Tenancy Application processing
● Vacating Tenant
● Processing Bills - Water/Rates/Body Corporate/Utilities
● Processing Bills - Maintenance
● Tenant Invoicing - Water/Maintenance
● Auditing
● Archiving to FileSmart
Software/ tools used:
● REST
● PropertyMe
● ReNet
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●
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1form
FileSmart
DocuSign
Google Application
Cyberbuilt Design and Constructions
Position: Secretary
2013 - 2017
Duties & Responsibilities
● Processing Project Contracts
● Payroll Officer
● Processing Emails
Software/ tools used:
● Microsoft word
Sutherland Global Services - Amazon.com
Customer Service Representative - Chat Support
August 2013
Duties & Responsibilities
● Attend to customer’s concern and inquiries
● Tracking packages
● Processing orders online
● Processing payments
● CSAT
R&N Loans
Position : Admin / Secretary
February 2009 - Dec 2012
Duties & Responsibilities
● Loan Application Assessment
● Collecting payments
● Preparing Loan Contracts
● Adding and updating Client profiles
Software/ tools used:
● Microsoft word
Additional Skills :
Computer Literate
Excellent written and verbal communication skills
Organization Skills and Planning Skills
Adaptable & Quick Learner
Ability to Work Under Pressure
Educational Background
TERTIARY:
Systems Plus College Foundation
Bachelor of Science in Business Management Major in Marketing
2008 - 2009
SECONDARY:
Narcisso School Inc.
Pulung bulo,Angeles City
2000 – 2001
PRIMARY:
Holy Family Academy
Sto. Rosario St. Angeles City
Profile
Date of Birth
: October 6, 1984
Place of Birth
: San Fernando, Pampanga
Gender
: Female
Civil Status
: Married
Religion
: Catholic
Nationality
: Filipino
Language Spoken : English and Tagalog
I hereby certify that the above information is true and correct to the best of my
knowledge and belief.
Ortañez, Nerizza Jean L.
Remote Professional
