Michelle Audrey Samonte

Michelle Audrey Samonte Virtual Assistant CAREER HISTORY Ammex I-Support Corporation Customer Service Representative – Inbound Relations Specialist MY BACKGROUND I am a very reliable and energetic employee looking for a lead generation role with your company. I offer excellent organizational skills and demonstrate ability to manage contact lists, customer account and telemarketing. I have exceptional communication skills aimed at providing stress free and superb sales opportunities to clients. MY JOB SKILLS Excellent Communication Skill Reliable and Professional Cold calling expert Lead generation specialist Email Management Appointment setting Calendar and schedule management Leadership LET'S WORK TOGETHER! Email:-LinkedIn: @MichelleAudreySamonte Skype:- Primary Inbound CSR Order taking and order entry Assist customers with orders, tracking, pricing and other inquiries National Sales Assistant Team lead Outbound telemarketing Email management for client Handle customer complaint Managing customer account Report generation - sales, revenue, buying group statistics etc Training new hires Microsourcing – NetDmand Account Sales Development Specialist / Lead Generation Team Lead Appointment setting - Outbound/Inbound calls Email marketing Managing client calendar / schedules Social media reach out - Linked In, Facebook etc Freelancer Virtual Assistant - Lead Generation Creating Amazon listing Cross referencing client list to Amazon active listing Price Verification EDUCATION & TRAINING De La Salle University, College Of Saint Benilde [College] 2001 - 2004 Bachelor in Arts - Multi Media Arts 2000 - 2001 Bachelor in Science - Human Resource Management Informatics 2005 English Literacy Training