Mercy Toochukwu Kaka

🌟 Are You Looking For a Proactive, Results-driven Virtual Assistant Who Simplifies Your Life and Drives Results? 🌟

Hi, I'm Mercy, a Virtual Assistant with proven expertise in executive support, CRM management, Meeting Scheduling, Executive Support, Organizing Meetings, Office Equipment, Personal Assistance, Calendaring, Travel Management, Scheduling Management, Executive Office Administration, Diary Management, Corporate Support, Executive Calendar Management, Expense Reports, and Production Assistance, and e-commerce operations. With over 5 years of experience helping busy CEOs and businesses streamline operations and enhance customer service, I deliver a personalized approach to every client, ensuring your unique needs are met. I specialize in providing high-level Executive and Personal Assistance, Administrative Support, and Project Management for C-suite executives, Entrepreneurs, and Business Professionals.

Whether you're a business owner in the US, UK, Europe, Asia, or Australia, I provide tailored solutions to meet your unique needs, I can help you save 20-30 hours weekly and stay focused on growth.

🎯 Your Challenges:

Are you overwhelmed by emails, schedules, and endless tasks?

Do you struggle with CRM data management or complex e-commerce operations?

Do you need help scaling your Airbnb/short-term rental properties without stress?

Are you juggling too many projects and need someone to ensure seamless execution?

✅ How I Help You Succeed:

💼 Executive & Administrative Support:

Inbox & Calendar Management: Streamlined schedules, and on-point follow-ups.

Travel Coordination: Hassle-free planning for smooth journeys.

Expense Tracking & Vendor Research: Organized finances, better decisions.

Event Management: I handle it all from corporate meetings to team retreats.

🏠 STR Property Management:

5-Star Guest Communication: Boost reviews and secure repeat bookings.

Optimized Listings & Pricing: Maximize visibility and revenue.

Cleaning Coordination: Ensure pristine, guest-ready properties.

💻 Salesforce & CRM Administration:

Workflow Automation: Save time with tailored automation in Salesforce, HubSpot, and more.

Custom Reports & Dashboards: Gain actionable insights to drive growth.

Accurate Client Records: Keep your CRM data clean and effective.

🛒 E-Commerce Operations:

Shopify Listings & Optimization: Enhance product visibility and sales.

Multichannel Customer Support: Across email, chat, and social media.

Returns & Order Management: Streamlined for efficiency and satisfaction.

📊 Project & Team Management:

Task Tracking & Updates: Using tools like Asana, Trello, and ClickUp.

Team Coordination: Proactive communication ensures seamless execution.

Progress Reporting: Stay informed without micromanaging.

🛠 Tools & Platforms I Excel At:

CRM Systems: Salesforce, HubSpot, Zendesk | E-Commerce: Shopify, WooCommerce

STR: Airbnb, VRBO, Hospitable | Project Management: Trello, ClickUp, Monday.com

Automation: Zapier, Calendly | Collaboration: Slack, Notion

⭐ Why Work With Me?

Strategic Partner: I integrate seamlessly into your workflows, solving problems before they arise.

Time-Saving Expert: Free up your schedule to focus on what truly matters.

Global Flexibility: Available across time zones, delivering uninterrupted support.

💬 What Clients Say:

“Mercy’s proactive approach transformed our operations, helping us grow faster and more efficiently.”

"Mercy is extremely detail-oriented and organized, with a great presentation of her work. I would recommend her for any VA projects you need!"

“She improved our customer engagement significantly by transforming mundane tasks into delightful experiences.”

"It was a pleasure working with Mercy. Within a short timeframe, she was able to grow our media presence exponentially. I would not hesitate in recommending her for future employers and will be using her services again when needed" 

"Mercy helped me again!

Her work was above my expectations, and I enjoyed working with her.

I highly recommend her to everybody!"

💼 Availability:

I am open to:

Long-term and short-term contracts

Hourly or fixed-rate projects

📩 Ready to Work Together?

Let’s discuss how I can help you scale, simplify, and succeed. Click "Invite to Job" or "Hire Me Now" to get started!