My name is Mary Eleanor Bercero. I am excited to express my interest in the Appointment Scheduler position. With 10 years of experience in the BPO industry and 2 years as a virtual assistant in a real estate company, I believe I am well-equipped to excel in this role. During my tenure as a virtual assistant, appointment scheduling was one of my key responsibilities. I handled both inbound and outbound calls, reaching out to prospects interested in leasing properties and coordinating home viewings for clients.