Maria Vhinna Azares

VHINNA AZARES E C O M M E R C E V I R T U A L - A S S I S T A N T Pampanga, Philippines RESULTS-DRIVEN VIRTUAL ASSISTANT WITH 5+ YEARS OF EXPERIENCE SUPPORTING ENTREPRENEURS IN THE E-COMMERCE INDUSTRY. SKILLED IN SELLER ACCOUNT MANAGEMENT, CUSTOMER SUPPORT, PRODUCT RESEARCH, ADMINISTRATIVE TASKS, WITH A PROVEN TRACK RECORD OF INCREASING PRODUCTIVITY AND ENHANCING EFFICIENCY. SKILLS EXPERIENCE Seller account management Customer support Product research Order fulfillment Email management Social media Facebook ads Administrative tasks Canva Capcut Google Sheets GMail MS Office Amazon Seller Central Shopify Keepa Jungle Scout ECOMMERCE VIRTUAL ASSISTANT Smart Marketing Center- Researched market trends, streamlined product review management that improved consumer trust. AMAZON SELLER ASSISTANT Gift Favorite- Managed Amazon seller accounts, provided customer support, handled email correspondence, ran Facebook ads, and conducted product research that optimized sales, enhanced customer satisfaction, and improved brand visibility. ECOMMERCE VIRTUAL ASSISTANT AsOne, Co 2016 Sourced and listed products, provided customer support, and performed data entry that streamlined operations and improved customer service. Asana Trello CAREER ADVISER STI College Angeles- EDUCATION BA IN COMMUNICATION ARTS MAJOR IN ADVERTISING AND PUBLIC RELATIONS Holy Angel University- Organized school promotions through career talks and sponsorships, managed emails, provided customer support, and conducted marketing research that developed effective strategies and boosted engagement.