Lucky Ncube

Lucky Ncube

$30/hr
Everything about customer service
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Johannesburg, Gauteng, South Africa
Experience:
7 years
LUCKY NCUBE Sales Specialist Contact Information: Email:-Phone: - LinkedIn: Lucky Ncube Address: 166 Bram Fisher Drive, Randburg, 2194 Summary: Results-driven Sales Specialist with 8 years of experience driving revenue growth and expanding customer bases for Vumatel, a leading telecommunications company. Proven track record of consistently meeting and exceeding sales targets, with a strong understanding of fiber connectivity solutions. Professional Experience: Sales Specialist, Vumatel (01/09/2019 - 30/09/2024) Responsibilities - Generate new business leads and manage existing customer relationships to drive sales growth Conduct needs assessments and provide tailored fiber connectivity solutions to clients Collaborate with cross-functional teams to ensure seamless service delivery Consistently exceed monthly sales targets, with a average quarterly growth rate of 25% Develop and maintain a thorough understanding of industry trends and competitor activity Sales Specialist, I-Talk Call Centre (01/02/2016 – 30/07/2019) Responsibilities - Sold mobile phones and plans to customers via phone and email Addressed customer complaints and concerns Upsold/cross-sold products, increasing average order value Collaborated with sales team to achieve sales targets Key Achievements: - Successfully upsold and cross-sold services to existing clients, resulting in a 30% increase in average revenue per user (ARPU) Identified and pursued new business opportunities, resulting in a 25% increase in new customer acquisitions Built and maintained strong relationships with key decision-makers across various industries Education: Matric Certificate High Certificate in Account Science Skills: - Sales and account management - Fiber connectivity solutions - Customer relationship management - Needs assessment and solution selling - Industry trends and competitor analysis - Team collaboration and communication Certifications/Awards: Top sales for month References: Italk Trevor (Sales manager) - Vumatel Jason ((Sales manager))- -
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