Leizel Jimol

3+ years of core experience in customer service and refund support
Excellent verbal as well as written communication skills
High patience levels and ability to listen to customers for a longer duration
Ability to analyze the customer problems efficiently
Excellent in grasping company details and related market proceedings
Proven skills in resolving conflicts
Expert in grasping new company trends, products and policy changes
Effective documentation skills and ability to generate and maintain records
On hand experience in utilizing several computer software