CURRICULUM VITAE
Mr. Ravi Sankar Lanka
Email:-Mobile: -
OBJECTIVE:
To work with esteemed organization where creative challenging and innovative culture of work is carried out
and also which can provide me a fertile soil for my career development, the place where my capabilities
would be trusted. I am highly flexible and adaptable to work environment. Flexible for location language
along with English and Hindi.
HIGHLIGHTS:
• Highly Motivated
• Ability to work in team or as an individual
• Good interpersonal communication skills
• Team Player
• Able to meet tight deadlines and work schedules.
ACADEMIC QUALIFICATIONS:
➢ Bachelor of Degree in Commerce/Accounts from Andhra University in the year 2002.
➢ Masters Degree in Commerce/Accounts from Andhra University in the year 2006
OTHER QUALIFICATION:
➢ Post Graduation Diploma in IRPM (Industrial Relations and Personnel Management) from
Andhra University in the year 2003
WORK EXPERIENCE:
➢ Worked as Assistant Manager – Travel Desk at Fluentgrid Limited, Vizag, since August 28th
2019 till July 30th 2020. (Job Effected due to Non availability of Travel and Hotel services (DUE
TO COVID PANDEMIC)
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Handling and overseeing all travel arrangements (air, lodgings etc.)
Managing relationships with travel agencies and vendors.
Strategic thinking and able to create travel policies according to the company’s needs.
Negotiate contracts or rates with travel service providers
Ensure compliance in all aspects of travel procedures
Process all the Visa requests efficiently by co coordinating with the Visa agent and track
the Visa status time to time and gather the information accordingly.
Preparing the reports related to Air, Railway and also Accommodation provided to
associates and clients on Monthly Basis.
Follow Travel policy and Ensure Associates adhere to Travel Policy
Knowledge sharing among the associates about the Travel Policy
Respond to Travel Queries and Accommodation – Domestic and International instantly.
Respond to I power request within SLA and provide the Travel facility requested by the
associates
Handle domestic and international queries and itineraries, including visa
Efficient handling of Visa requests and successfully providing requested visas VISA on
time.
Excellent communication (oral and written) and negotiation skills
Proven experience as corporate travel manager
Effective Customer service
Meeting clients and able to explain the company products and get business
Participate in team meetings monthly or whenever required and contribute ideas for
achieving company goals.
Active participation in team outings, get together, corporate activities like games,
festival decoration etc
Communicate effectively with all the departments as per the requirement regarding
Travel, Admin etc.
➢Working as Academic Co-coordinator and Operations In charge at Guru IAS Academy,
Vizag, since May 2018 till date.
o Proper communication skills with sound knowledge of system
o Check the inventory status of day to day
o Serving as a liaison between the Human Resources and Senior Staff with
regards to employee relations.
o Staying apprised of all relevant policies and procedures relating to the job
role.
o Managing and coordinating a variety of academic projects, activities,
reports and schedules.
o Providing overall administrative assistance to academic department’s
leadership, faculty, research and administrative staff.
o Maintaining inventory of books and materials.
➢Worked as Travel Desk Manager (Operations and Marketing) for Srinivasa Tours and Travels at
Visakhapatnam Airport since December 22, 2017 to April 2018.
o Ensure staff to attempt maximum Flight passengers and divert them to our
travels and covert into business.
o Preparation of daily tool box talk
o Check the proper communication each and every vehicle movement
from airport
o Maintain cordial relation with the teams, and the same way all the
communications with proper written communication.
o Check the inventory status of day to day
o Specially focus on team building
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plan and track the daily admin and security duties with shift wise
Investigate and report if any violation on the activity.
Daily briefings and Debriefings for staff on the daily performance and sales.
Explaining various packages and important places in Visakhapatnam
especially for Outstation tourists and offering challenging fares in order to
convert into business.
Targeted approach for Foreign Delegates and outstation Guests attending
summits, conferences, meetings in Visakhapatnam.
Working on daily target basis along with extreme hospitality and attending
the customers with patience.
Co ordinate with Airport Authority of India regarding the upcoming events in
Visakhapatnam and plan for providing travel services for necessary parties.
Special attention to attract passengers visiting Visakhapatnam for Tourism,
site seeing. Example Getting tied up with noted 5-star, 3-star and 2- star
hotels for check in customers in hotel.
Closely monitoring the competitor’s (Uber, Ola etc) strategies and
implement necessary changes in order to increase our sales.
Ability to handle drivers and vendors including drivers challenging situation.
Vendor selection, Vendor contract renewal, vendor meetings, vendor
discipline and uniform issue, vendor appointment process etc.
➢ Worked as AML Quality Assurance Executive (Level-1 and 2) – Financial Crime
Compliance at HSBC (Hong Kong And Shanghai Banking Corporation) –
Visakhapatnam from Nov 2015 – Nov 2016
✓ Ensuring quality checks are performed for the alerts closed by
Level 1 and Level 2 Investigators on a timely basis
✓ Manage suspicious activity monitoring and SAR and CTR reporting,
identification and risk rating of higher risk customers
✓ Conduct full analysis/Investigations on all types of accounts from
Low to High Risk countries for all group corresponding and retail
banks including; Wire Transfers, CTR, ACH, customer account
statements, deposit record and check copies on a daily basis
✓ Provide support to the Analysts, the Team Leads and the SMEs to
assist with the understanding of a Risk Based Approach
✓ Develop and provide training relating to money laundering /
financial crime prevention / Counter-Terrorism Financing within
HSBC Bank and maintain accurate records of such.
✓ Manage risk-based monitoring for unusual activity, including:
detection, investigation, suspicious reporting to law enforcement
agencies, documenting the file with supporting documents,
deciding either to close the account or continue monitoring.
✓ Performing Anti Money Laundering Investigations on high, medium
and low risk alerts utilizing the Norkom application and various
peripheral supporting applications, i.e. search engines, online news
information databases (KYC, Lexis - Nexus, World Check, Law
Society, Companies House etc.)
➢ Worked as Anti Money Laundering Executive/Analyst (Level-1 and 2) – Financial Crime
Compliance at HSBC (Hong Kong And Shanghai Banking Corporation) – Visakhapatnam
from Aug 2014 – Oct 2015
o Review transaction details generated by alerts from the profiles/patterns
in NORKOM and CAMP to determine and open a case whether any red
flags are present or if any other indicator of possible suspicious activity is
present.
o Escalate high risk negative information in accordance with bank policies.
o Evaluate investigations conducted by compliance team to ensure
AML/KYC Enhanced Due Diligence reviews were comprehensive and in
compliance with Bank’s AML policy and standards.
o Performed risk analysis on moderate to high-risk individuals and entities
to ensure compliance group policies
o Investigated individual and corporate financial activities suggestive of
possible anti-money laundering.
o Investigated potential clients, utilizing research and analysis of public
records, commercial databases, global media sources and the internet.
o Monitor the media for negative information on current or potential client
and other information related to money laundering.
o Maintaining balance between quality and productivity.
o Managing & monitoring the performance of teams to ensure efficiency in
process operations and meeting of individual & group target.
➢ Formerly Operated GPS Franchisee (Sales and Marketing) – Trackmate in Visakhapatnam Marketed the product by myself(From Sept 2009 to July 2014)
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Developed various strategies to promote GPS Device like for example explaining the advantages of the GPS device installation, fuel saving, continuous
tracking of vehicle etc., approaching 2 wheeler and 4 wheeler showrooms,
Online marketing etc.
Prepare the relevant documents for the procurement of goods and services
from the service provider. i.e from Hyderabad- Asset Telematics.
Communicating with Various Transport Owners and Fleet vendors in order to
get the GPS order and install the GPS devices in the vehicles with the help of
Technicians.
Extensive Marketing with targeted approach especially for Goods and transport
vehicles, Tourist vehicles/cabs.
➢ Former Commercial Officer/Ground Support for 2 years from Jan 2007 to Jun 2009,
Paramount Airways Ltd (Visakhapatnam Airport).
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Maintain proper relations with the teams, and the same way all the
communications with proper written communication.
Proper communication skills with sound knowledge of system
Handling Reservation and Ticketing efficiently
Worked on AIRS software.
Handled Air ticketing reservations counter and various other allocations in
Visakhapatnam Airport. Check- In Counters, Security Hold Area, Baggage Makeup
Area, Ramp.
Specialized in Handling Delayed Flights and Cancelled Flights.
Coordinating with various departments with regard to day to day official works,
specially communicating with Air Traffic Control regarding MET data.
Communicating with concerned departments and preparing the action plan.
Extensive communication with Guests during Flight operation to ensure smooth
operations.
➢ Worked as a Commercial Officer/Ground Support for 2 years from Jan 2005 to Jan 2007, in
Sahara Airlines Ltd (Visakhapatnam Airport).
o Handling Reservation and Ticketing efficiently
o Worked on Amadeus software.
o Handled Air ticketing reservations counter and various other allocations in
Visakhapatnam Airport. Check- In Counters, Security Hold Area, Baggage Makeup
Area, Ramp.
o Specialized in Handling Delayed Flights and Cancelled Flights.
o Coordinating with various departments with regard to day to day official works,
specially communicating with Air Traffic Control regarding MET data.
PERSONAL PROFILE
Name
:
L.Ravi Sankar
Father’s Name
:
L. Thrinadh Rao
Date of Birth
:
16th Sep.1981
Place of Birth
:
Visakhapatnam
Sex
:
Male
Marital Status
:
Married
Nationality
: Indian
Permanent Address
: G-2, Sai Chandana Enclave
Gowthami Street,
Landmark: Apollo Pharmacy
Prahaladapuram,
Visakhapatnam-530027
Andhra Pradesh,
India
Languages Known
: English, Hindi, and Telugu
DECLARATION:
I hereby declare that above particulars are true to the best of my knowledge and belief.
Lanka Ravi Sankar
Visakhapatnam.