Experience
February 2021– May 2021
Advance Technical Support • Technical Support
Representative • Concentrix Philippines
May 2021 – June 2022
NMA and Retail Support Line • Customer Service •
IQOR Philippines
I started my career in the BPO industry as a Technical Service
Representative under the account of AT&T. After that, I became
a Customer Service Representative under T-Mobile for over a
year. I was also trained to work for another line of business
which is the Retail Support Line which specialized in Sales.
Education
Objectives:
Seeking an opportunity
where I can challenge
myself by utilizing my skills,
educational background,
and ability to work well with
people, which will allow me
to grow personally and
professionally.
Bataan Peninsula State University (Balanga City, Bataan)
• BS Electronics and Communication Engineering
(undergraduate) 2012 – 2018; Completed 236 units
2148 A. Luna St,
Camalig, Dau
Mabalacat City,
Pampanga, 2010
Philippines
Communication
-
I experienced being floor support on the production floor and
also mentoring newbies to help them get through the training
period. I am confident with both my verbal and written
communication skills. I am good with my professional
relationship both with my co-workers and with the higher-ups.
Skills & Qualifications
Proficient knowledge in Electronics Circuitry and
Electrical Equipment and Instruments
Excellent English communication skills in both oral
and written
Computer Literate & Has knowledge in Microsoft
Office
Has good social communication skills
References
Available upon request.
-Facebook: Lance Perez
Asilo
LinkedIn: Lance
Eddelmar Perez
