Lamonte Mpendulo Manana

LAMONTE MANANA Ntabamhloshane, Manzini, Eswatini PROFESSIONAL SUMMARY A highly motivated ICT graduate with a strong foundation in IT support, troubleshooting, and networking. Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint. Skilled in diagnosing and resolving hardware/software issues, setting up network systems, and ensuring secure, efficient IT operations. Passionate about technology and committed to continuous learning and professional growth. EDUCATION Diploma in Information and Communication Technology (ICT) Ngwane Park TVET College of Technology — Manzini, Eswatini (Graduated: 2025) EGCSE (High School) Hermann Gmeiner High School — Mbabane, Eswatini TECHNICAL SKILLS • Computer hardware and software troubleshooting • Installation and configuration of systems, networks, and printers • Diagnosing and resolving network connectivity issues • Microsoft Office Suite (Excel, Word, PowerPoint) • Understanding of Office 365 and IT security best practices • Basic knowledge of network administration and maintenance WORK EXPERIENCE (Practical Experience & Internships) Freelance IT Support | Self-Employed • Provided IT support for individuals and small businesses • Installed and configured computer systems, network devices, and peripherals • Assisted with network setup and maintenance (wired & wireless) • Ensured system security through updates, antivirus management, and IT best practices PROJECTS & PRACTICAL EXPERIENCE • Network Setup & Troubleshooting: Configured and maintained network systems including routers, modems, and cabling • Cybersecurity Studies: Gained knowledge of password security, data encryption, and ethical hacking fundamentals • System Maintenance & Optimization: Assisted with software installations, upgrades, and performance improvements PERSONAL ATTRIBUTES • Strong analytical and problem-solving skills • Detail-oriented with excellent troubleshooting abilities • Effective communication and teamwork skills • Ability to work under pressure and meet deadlines • Passionate about technology and continuous learning LANGUAGES • English — Fluent • Siswati — Fluent REFERENCES Available upon request