Josephine Baslot Buena
Email -
Address Block 5 Lot 14 Holdenville HOA Barangay San Roque Antipolo City
Phone -
Objective: To ensure a highly profitable career, seeking for a challenging job and healthy work environment where I can utilize my skills, experience and knowledge efficiently for organizational
goal.
Experience:
Customer Service Representative SITEL Philippines Corporation - Pasig City
August 2015-Currently
= Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.
Administrative Officer ACCM Marketing Services - Pasig City
May 2010 - November-2011
= Act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records.
Cahier Loreland Farm Resort - San Roque Antipolo City
February 2002 - June 2005
= Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits. or change due to customers. Count money in cash drawers at the beginning of shifts
Education
Bachelor of Science Biology University of Rizal System - Antipolo City- undergraduate
= The Bachelor of Science in Biology is a four-year college course that offers general education in different biological sciences such as zoology, botany, physiology, genetics, histology, microbiology and ecology. ... Biology is offered as a Bachelor's Degree either in Science or in Arts.
Skills
=Leadership, Problem-solving and decision-making., Computer/Technology., Communication (written and verbal) Write and edit reports., Communicate effectively inside and outside the organization., Strong work ethic., Initiative, Teamwork, Analytical, Time management, Client data base management.
