Jhoy Brosas

Jhoy Brosas Professional Objective To leverage expertise in customer service, remote operations management, and administrative support to contribute to an organization as a highly competent Virtual Assistant. Seeking a role that utilizes skills in customer & client communication, task management, and hospitality technology to drive efficiency and client satisfaction EXPERIENCE Rove Travel September- Operations Support Specialist/ Virtual Concierge Reservations Coordinator SKILLS Well-trained in Customer Service relations. Roami (Formerly Sextant Stays) December 2021- September 2022 Virtual Concierge New World Makati Hotel September Your paragraph 2022-text 2025 Experienced in Work from Home set up specializing in property management for short term rentals. August 2016- December 2021 Front Office Supervisor Sales and reservation management. August- Proficient in Microsoft Office and Google Workplace. Front Office Associate Best Western Premier F1 Hotel May 2011- August 2012 Guest Service Associate Resorts World Manila June 2009- May 2011 Service Ambassador EDUCATION- University Of Santo Tomas, Manila Bachelor's/College Degree in Hospitality/ Tourism/ Hotel Management Knowledgeable in Opera, Guesty, Airbnb, Booking.com, VRBO, Breezeway, Notion. Educated in Tour and Travel Operations Management. Skills in Food Service techniques. References Jean Pajela— Operations Manager Rove Travel -/-Angel Guinto— Virtual Concierge Manager Roami -