Jessica Marie Morris

Jessica Morris Greenfield, IN 46140-- Authorized to work in the US for any employer Work Experience Freelance Book Editor The Urban Writers - Remote May 2021 to Present • • • • • • Line edit Proofread for grammar, consistency, content, and word choice Check for plagiarism and correct APA format Check piece for consistency with The Urban Writers style guide Go over piece 3 times for editing Communicate with writer and customer Sanitation Vivolac Cultures - Indianapolis, IN February 2021 to April 2021 • Deep cleaned product tanks • Usage of various chemicals to properly clean all equipment • Cleaned floor with floor scrubber Outbound Sales Defenders May 2020 to November 2020 • • • • • Continuously make calls at 37 calls per hour or more Talk to potential customers about getting ADT security systems Transfer potential customers to inbound sales agents Work with web-based phone program Troubleshoot program Assistant Department Manager of Apparel Nordstrom Rack November 2019 to May 2020 • • • • • • • Help manage men's, women's, and kid's clothing sales floors Remerchandise floor according to season and available inventory Speak to customers on sales floor and over the phone to help them with various questions Delegate tasks to employees Sit in on coaching sessions between manager and employees Create task list for Merchandise Support Team Assist customers with transactions when needed • Keep department running smoothly while Department Manager of Apparel is out • Assist out on the floor with cleaning and putting clothes away as needed Sales Associate Nordstrom Rack - Indianapolis, IN April 2019 to November 2019 • Cleaned and organized sales floor • Filled in merchandise • Assisted with unpacking shipments if necessary Pack Leader Puppy Playground - Indianapolis, IN February 2018 to February 2019 • • • • • • • • • Assisted clients with transactions and questions in office and over phone Supervised an average of 150 dogs with one or two other people Evaluated dogs to see if compatible with others Handled occasional altercation between dogs Performed various cleaning tasks throughout facility Made meals for boarding dogs according to owners' instructions Administered medications to dogs according to owners' instructions Performed basic grooming tasks (baths, nail trims, brushings, teeth and ear cleaning) Kept various areas of work clean with variety of chemicals Sales Associate Sally Beauty July 2016 to November 2017 • • • • • • • • Assisted customers on the sales floor and over the phone Kept shelves organized on the floor and in the back room Received and put away inventory Handled money Ran a register Filled out daily and weekly paperwork Reset and rearranged the store according to a Plan-O-Guide Travelled to other stores to help Sales Associate Walgreen's - Lafayette, IN June 2015 to January 2016 • • • • • Assisted customers on the sales floor and over the phone Kept shelves organized on the floor Put away inventory Handled money Ran a register Room Attendant Xanterra Grant Village Lodge - Yellowstone National Park, WY May 2014 to August 2014 • Cleaned occupied and unoccupied rooms • Kept common areas clean • Assisted guests Associate Quiznos - Greenfield, IN February 2013 to August 2013 • • • • • Prepared food for customers Kept dining area, food stations, and kitchen clean Kept inventory of refrigerator and freezer Handled money Ran a register Education Bachelor's in Creative Writing and English Southern New Hampshire University March 2020 Skills • Customer service • Organization • Experience with Microsoft Office • Adaptive to audiences and approaching customer service • Eager and quick to learn • Self-sufficient but also good with team work • Ability to think and act quickly in stressful environments • Writing and editing various types of documents • Creative Writing • English • Dog Handling • Kennel Experience • Outbound Sales • Proofreading • Animal Care