Jessica Lawyer

Jess Lawyer Objective Seeking a Project Manager role that enables me to apply my leadership, strategic planning, and problem-solving skills to deliver impactful results and ensure client success. Education LIBERTY UNIVERSITY, ONLINE- · Major: Bachelor’s degree in Project Management THE CHEF’S ACADEMY, INDIANAPOLIS, IN – COMPLETED 2012 · Major: Associate’s degree in the Applied Science of Pastry Arts · Minor: Business Management and Project Management Experience July 2024 – November 2025 | Annata | Independent Software Vendor (ISV) – Microsoft Dynamics 365 Integration PROJECT MANAGER · Lead and manage multiple multi-workstream implementation projects for an ISV integrating solutions with Microsoft Dynamics 365, ensuring alignment with client objectives and business requirements. · Develop and execute detailed project plans utilizing Agile, Waterfall, and Hybrid ERP methodologies to support successful delivery. · Design and deliver Power BI reports and executive dashboards to track KPIs, monitor progress, and support datadriven decision-making. · Leverage Microsoft tools including Power BI, LCS, DevOps, SharePoint, Teams, Project, Excel, Word, and PowerPoint to optimize collaboration and reporting. · Oversee comprehensive project schedules, deliverables, and milestones, facilitating effective coordination across cross-functional internal teams and client stakeholders. · Apply RAID methodology to proactively identify and mitigate risks, resolve issues, and maintain project stability. · Manage project budgets, monitor financial performance, and ensure timely and cost-effective delivery. · Prepare and present weekly status reports, documentation, and executive summaries to communicate progress and drive strategic decisions. July 2021 – July 2024 | HSO ProServ Microsoft Partner PROJECT MANAGER · Managed multiple multi-workstream D365 implementation projects for a Microsoft Partner, spanning F&O, Project Operations, and CE with Power Platform, Salesforce, UKG, Oracle, & Workday integrations at one time. · Delivered five complete ERP implementations from initiation to go-live and managed key phases of twelve additional projects including six rescue projects. · Designed and delivered data-driven Power BI reports and executive dashboards to monitor key performance indicators (KPIs), project health, and delivery outcomes. · Leveraged Microsoft technologies including Power BI, LCS, DevOps, SharePoint, Teams, Project, Excel, Word, and PowerPoint to drive collaboration, visibility, and project efficiency. · Developed and maintained comprehensive project plans, schedules, and task assignments, ensuring deliverables were met across internal and client project teams. · Applied RAID methodology to proactively identify, mitigate, and resolve project risks and issues. · Managed project budgets up to $4M, overseeing financial performance, forecasting, and cost control to ensure ontime, within-budget delivery. · Facilitated daily coordination and weekly status meetings with cross-functional internal teams and client stakeholders to align progress with project objectives. · Produced detailed weekly project documentation, including status reports and executive summaries, to support transparency and strategic decision-making. · Led organizational change management initiatives to support client adoption and user engagement. · Contributed to the enhancement of internal ERP methodology by training and supporting change adoption within internal project teams. May 2019 – July 2021 | Eagle Oxide Services PROJECT MANAGER · Oversaw the full project portfolio for a mechanical and electrical engineering firm, managing scheduling, resource allocation, procurement, and fabrication production for 20–30 concurrent projects. · Coordinated engineering release schedules, project timelines, and deliverables using Smartsheet and Microsoft Project to ensure on-time, high-quality execution. · Partnered directly with company leadership to support administrative and operational functions within a lean, fast-paced environment. · Served as the primary point of contact for global clients, ensuring consistent communication, alignment on project milestones, and delivery of high-quality results. · Applied strong problem-solving and analytical skills to identify and resolve issues during fabrication and postshipment, maintaining client satisfaction and operational integrity. · Managed project budgets up to $2M, ensuring financial accountability and adherence to cost and schedule baselines. · Achieved ISO Auditor certification and created ISO documentation and procedures that enabled the firm to successfully obtain ISO certification. July 2015 - May 2019 | Ascension/Medxcel Facilities CLIENT SOLUTIONS CONSULTANT · Executed regional IT infrastructure initiatives across 56 hospitals in 8 states, requiring full-time travel and coordination in a complex healthcare network. · Acted as SME for the client-side implementation of Microsoft D365, transitioning from AX2012. · Directed technology projects impacting 800+ users, including: o Mobile device management and carrier migration o Deployment of shared clinical workstations across 50+ hospitals o Wireless infrastructure upgrades across regional sites o Work order system optimization, increasing adoption to 80%+ · Managed project budgets up to $5M, ensuring fiscal accountability and on-time delivery. · Partnered with AVP leadership, IT, and operations teams to align initiatives and accelerate outcomes. · Presented project plans, progress updates, and results to executive leadership and key stakeholders. CEC SUPERVISOR (CLIENT EXPERIENCE CENTER) · Managed a team of 10–12 coordinators, providing leadership, coaching, and performance management to align with departmental and organizational goals. · Developed and delivered comprehensive training for new hires and existing staff for the whole department. · Introduced innovative process improvements and training initiatives to increase engagement, efficiency, and service level performance. Page 2