Jersyl Gediela
- ·-Pila Laguna Philippines
GENERAL VIRTUAL ASSISTANT
I always dreamed of becoming a successful person and discovering the real meaning of success. Becoming
an efficient and performing employee is always my goal to reach my dreams in life. I would love to take all
the opportunities as possible and gain more experience. I always have a positive mindset that will help me
perform my job profesionally.
WORK EXPERIENCE
Onlyfans
September 2023- present
Chat Support
Managing sales and responsible for engaging with fans, building a relationship, and selling a creators PPV
content. This includes answering website visitor questions, providing sales links, and offering discounts.
Sykes Enterprises, Inc
August 2021 -October 2021
Customer Service Agent
Responsible in transaction processing and issue resolution, answering the inquiries through phone call,
selling Verizon products. Troubleshooting.
Concentrix
February 2020 – December
2020
Data processing task, such as data entry. Responsible for answering emails, verifying the documents,
processing order and selling Globe products.
Back office Representative
[24/7]ai
October 2019 - January 2020
Customer Service Representative
Handling a logistic account and providing solution relating to freight shipment. Answering phone calls, email
and chat through Zendesk.
S&R Membership Shopping
August 2019 – October 2019
Front End Cashier
Collecting payment from the customer. Scan items and ensure that prices and quantities are correct.
Assisting customers by explaining or recommending items, answering questions, and processing exchanges
or refunds.
SKILLS
Basic familiarity with
computerized data entry
Ability to communicate effectively
both verbally and in writing
Ability to multi-task, prioritize, and
manage time effectively
Attention to detail
Basic software knowledge
EDUCATION
Dr. Panfilo Castro National High School
High school graduate
Mangilag Sur, Elementary School
Elementary
Google Suite
Microsoft word
Excel
Basic editing in Canva
Flexible
Can work on shifting schedules, even
on holidays
2009 - - 2009
