Grace Oritsemisan Egedegbe

Grace Egedegbe Delta, 330105 |-- Dedicated and results-oriented Virtual Assistant with one year of experience providing comprehensive administrative support. Proficient in managing calendars, email correspondence, and data entry while maintaining exceptional organizational and time management skills. Seeking a remote Virtual Assistant position to leverage skills in a dynamic and fast-paced environment. EXPERIENCE Virtual Assistant EBMA JAN 2023 -MAY 2024 Successfully managed a high-volume email inbox, prioritizing and responding to correspondence in a timely and professional manner. Efficiently scheduled and coordinated meetings, appointments, and travel arrangements for a team of 10 individuals. Conducted thorough data entry tasks with meticulous attention to detail, ensuring accuracy and consistency. Provided administrative support for various projects, including research, report generation, and document preparation. Effectively handled customer inquiries, resolving issues promptly and professionally. Maintained organized digital filing systems, ensuring easy accessibility and retrieval of documents. Collaborated seamlessly with team members to optimize workflow and achieve shared objectives. Demonstrated strong organizational skills by prioritizing tasks and meeting deadlines. Utilized project management tools (Trello and Asana) to effectively manage multiple projects simultaneously. Handled inquiries via phone, email, and chat platform Participated in training and cross-training opportunities to enhance skills and knowledge. Demonstrated social responsibility through ethical practices, showing awareness and respect for others and their differences, and supported initiatives to promote diversity and inclusion in the workplace. EDUCATION Bachelor of Education (B.Ed.) - Human KineticsDec 2015 - May 2019 Delta State University, Abraka, Delta State SKILLS Communication, Multitasking, Time management, Attention to detail, Project management (Trello, Asana, and Clickup), Adaptability, teamwork, Collaboration, Email support, Customer-oriented, Live chat support, Active listening, Customer satisfaction, Escalation and resolution, Phone support, Customer relationship management, Inbound call logging, Google suite, Microsoft Office, CRM's LICENSES & CERTIFICATIONS AI CAREER ESSENTIALS 2024 ALX IT ON-DEMAND SKILLS2024 Digital Witch Community VIRTUAL ASSISTANT PROGRAM 2024 ALX