Gideon Saka

GIDEON LARYEA SAKA  Accra, Ghana  https://www.linkedin.com/in/gide onlsaka  Ghanaian ABOUT Proactive and results-oriented business leader with a strong foundation in finance, risk management, and strategic operations. Proven ability to optimize processes, drive profitability, and enhance operational efficiency in fast-paced environments. Experienced in leading cross-functional teams, managing high-value projects, and aligning business objectives with market demands. Adept at identifying growth opportunities, leveraging data-driven insights, and delivering customer-focused solutions. PROJECTS Underwriting , AIG June 2025 Completed a JS involving underwriting policies for AIG's healthcare team utilizing both quantitative and qualitative methods for risk assessment. Created policy summaries and presentations to effectively convey product strengths to clients. Strategic & Experience Design, Boston Consulting Group Helped to research and design a new banking product for a hypothetical client. Built a research plan, developed primary research tools, and reviewed data to understand the target customers' attitudes, needs and beliefs. Created a customer persona to inform new product ideas and presented these using a concept chart. Remote August 2024 Remote PROFESSIONAL EXPERIENCES Operations Manager, Cobs Home Co LTD From January 2021 to February 2024 Managed a portfolio of GHC3M, optimizing occupancy rates to 75% while leading a team to improve operational efficiency and client satisfaction. Streamlined sales and leasing processes, increasing revenue by 15% and reducing operational costs through strategic vendor negotiations. Ensured 100% regulatory compliance and implemented a structured complaint resolution system, reducing tenant issues by 20%. Transport and Facilities Manager, Old Mutual Ghana Accra, Ghana From January 2020 to December 2020 Enhanced the efficiency of transportation services and facility management by overseeing vehicle scheduling, maintenance, and facility upkeep. Reduced operational costs by 15% and ensured 100% adherence to safety standards through effective resource management and regular compliance checks. Claims Officer, Old Mutual Life Assurance Co Accra, Ghana From September 2019 to December 2020 Managed over hundreds of claims payments daily, ensuring 100% compliance with regulatory standards and collaborating with cross-functional teams to improve accuracy in claims settlements and reduce errors. Resolved customer complaints, improving customer satisfaction rates by 70%. Accounts Administrator, Old Mutual Ghana Managed ledger postings, reconciliations, and vendor relationships while handling customer complaints. Improved customer satisfaction by 30% through effective issue resolution and proactive financial oversight. Accra, Ghana From June 2019 to December 2020 Accra, Ghana PROFESSIONAL EXPERIENCES Snr Compliance Officer (Contract), Myon Company Ltd From August 2017 to January 2019 Led the implementation of a comprehensive compliance monitoring system that increased the efficiency of institutional account reviews by 30%, ensuring timely identification and escalation of potential red flags. Successfully conducted over 100 KYC and transaction analyses, enhancing regulatory adherence and reducing compliance-related incidents by 25% Compliance Officer (Contract), Myon Company Ltd Accra From August 2016 to July 2017 Strengthened regulatory compliance by developing internal policies, conducting regular audits, and communicating regulations to employees. Reduced noncompliance incidents by 25% and passed audits with no findings through comprehensive policy enforcement and proactive issue management. Accra, AA, Ghana EDUCATION Associate in Insurance, Ghana Insurance College 2024 Masters of Business Administration, Accra Business School Accra, Ghana 2022 Diploma in Insurance, Ghana Insurance College Accra, Ghana 2020 BSc. Business Administration (Accounting), Central University College Accra, Ghana 2015 Miotso AFFILIATION Associate Member; Chattered Insurance Institute of Ghana Treasurer; Divine Encounter Ministries, Aburi. CERTIFICATIONS Introduction to Certified Business Analysis Profession (CBAP), Simplelearn From March 2024 to April 2024 Master Product Management by building a product, Futureversity online From June 2024 to August 2024 Built a product called CarMinder, a free vehicle maintenance tracker with a no code app. https://carminder.glide.page/ Introduction to Product Management, Udemy online From May 2024 to June 2024 Online SKILLS Technical Basic Python, Content Management Systems, Scrum, Agile methodologies, Root cause analysis, Costbenefit analysis, , Agile & Scrum Methodologies, Data Analysis (e.g., Google Analytics, Excel, Tableau), Market Research & Competitive Analysis, Project Management Tools (e.g., Jira, Trello, Asana), KPI & Metrics Tracking, KYC, regulatory audits, risk assessment. Soft Excellent written and verbal skills(Basic: French and Dutch, FLUENT: English), customer communication, team coordination, ProblemSolving & Critical Thinking, Adaptability & DecisionMaking, Prioritization & Time Management, Creativity & Innovation, Process optimization, cross-functional collaboration, stakeholder management REFERENCES Available upon request ., . .