Gabriella Opara

Gabriella Opara Customer Service Representative Work Experience Teleperformance Customer Care Representative 05/2020 – 06/2022 I answered incoming calls and emails from customers and respond to their questions and concerns, provided information about our products and services, collected and recorded customer feedback and suggestions, and share them with the relevant teams. Education 2014 - 2019 BSC Criminology and Security Studies Jos,Nigeria Expertise Skill Ability to prioritize tasks effectively; Active listening; Adaptable; Excellent Communication skills; Multitasking; Patience; Resourceful; Strong organizational abilities; Technical knowledge; Time Management Contact Me-- Nepa road Kubwa Nigeria Insurance Supermarket Outbound Sales 04/2017 – 05/2020 As an Outbound sales, one of my achievements was implementing a new digital filing system that increased efficiency by reducing paperwork and improving document retrieval time. This streamlined process saved time and improved overall productivity within the About Me I am customer service representative with several years of experience providing administrative and executive support services to clients across various industries. As a dedicated and detail-oriented professional, I take pride in my ability to help individuals and businesses manage their day-to-day operations efficiently and effectively. I am skilled in providing exceptional customer service. I have a strong ability to communicate effectively, resolve issues, and maintain positive customer relationships. With my dedication and expertise, I strive to ensure customer satisfaction and contribute to the success of the company. My communication skills are top-notch, allowing me to interact with clients and their stakeholders and professional and friendly manner.