FEDERICO GRANDO-
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Date of birth: 14/01/1998
② LANGUAGES
➀ SKILLS
Computer skills
Ability to multiltask
Customer service
Fast learner
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Italian (NATIVE)
English
Russian
Polish
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③ EMPLOYMENT HISTORY
TELEPERFORMANCE HELLAS
COGNIZANT POLSKA
March 2021 - August 2021
September 2021 - present
-Bringing forth excellent customer
service skills and a committment to
customer satisfaction.
-Working with confidential customer
information and treating it sensitively.
-Handling and troubleshooting all
customer inquiries.
-Web research and data validation.
-Use of various online sources in
different languages.
-Perform validation by calling if
required.
-Use of MAC OS system.
-Working on POI projects using GIS
tools.
-Attention to details and
policies/procedures
④ EDUCATION
HIGH SCHOOL DIPLOMA -)
-Liceo Classico “Giorgio Dal Piaz”.
STAGE (2 weeks)
-Geological and Paleontological Museum of Padua
