Erika Jean
Mainit
VIRTUAL ASSISTANT
EDUCATIONAL HISTORY
SAINT MICHAEL COLLEGE OF CARAGA
JUNE 10, 2018 - JUNE 10, 2022
PROFILE
A knowledgeable professional with
skilled about offering excellent
customer service and administrative
support by efficiently
managing tasks for distant
workplaces
and phone calls. Capable of meeting
setup deadlines and processes
information using highly
research abilities.
SKILLS
Calendar Meeting & Scheduling
Data Entry / Data Research
Customer Service
Virtual Assistant
Ms Excel
Content Uploading
SCHOOL FACULTY ASSISTANT
SAINT MICHAEL COLLEGE OF CARAGA
JULY 2019 - SEPTEMBER 2019
Responsible on assisting administrative
personnel and professors in providing
photocopies and filings. Performing
administrative duties related to students'
programs. Maintaining and managing
private student information in online and
physical files.
NEODOCTO INCORPORATED
february 5, 2022 - May 5, 2022
CUSTOMER SERVICE CERT
-
WORK EXPERIENCE
DATA ANALYST
CERTIFICATES
VIRTUAL ASSISTANT
Bachelor of Science in Information Technology
Basic troubleshooting
Knowledge in Office works and procedures
Responsible on updating data’s in the
spreadsheet, analyzing what’s inside the
spreadsheet. Checking every 18 mins on the
trending hashtags all over the world.
-
D3 Talisay Nasipit Agusan
del Norte
Erika Jean
Mainit
VIRTUAL ASSISTANT
WORK EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
FOUNDEVER
JANUARY 30, 2023 - OCTOBER 23, 2023
PROFILE
A knowledgeable professional with
skilled about offering excellent
customer service and administrative
support by efficiently
managing tasks for distant
workplaces
and phone calls. Capable of meeting
setup deadlines and processes
information using highly
research abilities.
SKILLS
Calendar Meeting & Scheduling
Data Entry / Data Research
Customer Service
Virtual Assistant
FOUNDEVER
APRIL 2023
Assisting new hire employees in their first 2
weeks of taking calls.
Giving new hires full support during the
calls, so that they can assists the
customer’s call properly.
Huddle with the new hires and giving them
feedback.
GOBOOSTME AGENCY
JANUARY 11, 2024 - JANUARY 3, 2025
Content Uploading
CERTIFICATES
CUSTOMER SERVICE CERT
-
SUBJECT MATTER EXPERT (SME)
VIRTUAL ASSISTANT
Ms Excel
VIRTUAL ASSISTANT
Responsible in taking customer’s call.
Assisting customer’s concerns giving them
updates regarding to their packages.
Scheduling pick up for customer’s package.
Creating a report for a loss package and
giving refunds to the customers.
Outreaching potential client’s using
Instagram with the script provided from our
CEO.
Responsible for Content Uploading in
model’s OF account.
Verifying sales using Excel.
Updating the Airtable & Notion
-
D3 Talisay Nasipit Agusan
del Norte
