Emmarie Paras Castañeda (Marie)
1 Rosewood Street, Kingsville Hills, Antipolo City
Antipolo City, 1870 Philippines
- (mobile phone)
JOB INTERESTS: Human Resources shared services operations in the areas of
global mobility/expatriate administration, support operations, compensation and
benefits, and project management.
WORK-RELATED EXPERIENCE
July 2014 to present
Service Delivery Manager - International Mobility
ANZ GLOBAL SERVICES MANILA, Makati City,
Philippines
Leads the International Mobility team, composed of eight
mobility professionals, serving the organization’s strategy
of moving talents around its 32 locations world-wide.
The role is an end-to-end management of global moves,
that encompasses policy implementation, process
custodianship, coordination with service partners (Payroll,
Remuneration, global vendors) and engagements with
business customers (line leaders and human resources
leaders and partners).
Leads the operations through the achievement of defined
service level agreements and handles escalations
resolving them through customer interaction and
performing root cause analysis. Process improvement
initiatives are driven as a result.
I constantly gain industry knowledge through appointed
vendors and links with global mobility leaders to keep the
company’s mobility strategies up to date and in line with
the company’s talent management initiatives.
January 2012 to
July 2014
Expatriate Operations Counselor and Processing
Supervisor, Global Mobility
CHEVRON HOLDINGS INC., Makati City, Philippines
Supports business units by ensuring the seamless administration of
expatriate assignments. Understands and explains the philosophy
and intent of expatriate HR policies and practices, including counsel
on complex policy issues. Counsels and assists management, HR
Business Partners (BP) and employees on the interpretation and
administration of expatriate policies for specified expatriate
populations to ensure overall fairness and consistent application.
Recommends and counsels management on exceptions to policy.
As Operations Counselor, leads and manages the performance of a
team of Assignee Counselors who are the front-liners for all
expatriate administration issues supporting over 1,000 Chevron
expatriates hosted in Australia, China, Indonesia, Philippines and
South Korea.
As Processing Supervisor, leads teams of 22 people located both in
the Philippines and United States whose responsibility is to perform
the administration of systems to create expatriate offer packages,
effect expat payroll components and maintain database.
As the highest ranking member of the Manila Global Mobility Team,
manages performance of all Global Mobility Manila members, almost
30 employees, closely coordinating with off-shore direct supervisors.
Represents the team in the HR Manila leadership committee and
ensures Global Mobility Manila is operating with established budgets.
Project Work: Serves as lead or key participant on projects or other
initiatives having a high impact on Chevron’s Global Mobility
business, oftentimes using Chevron’s project management process,
Lean Sigma or Kaizen.
Reports directly to Global Mobility Operations Manager located in
Houston, Texas.
During on-boarding, spent three months in San Ramon, California
and Houston, Texas to train for the role.
October 2010 to
December 2011
HR Operations Supervisor,
Human Resources Shared Services-Manila
CHEVRON HOLDINGS INC., Makati City, Philippines
Supervises teams under Global Expatriate Administration and
Compensation and Benefits, whose customers are Chevron incountry HR administrators and employees in the United States,
Europe and Asia Pacific.
Also is a member of the Center of Expertise Project which aims to
identify HR processes that can be migrated to HRSS-Manila based
on opportunities to standardize and available resources. Members
include representative from Chevron HR business in the US, Europe
and Asia Pacific.
Is a user of SAP-HR module and has completed the Lean Six Sigma
Champions trainings.
May 2009 to
September 2010
Business Analyst, Service Management Office
CHEVRON HOLDINGS INC., Makati City, Philippines
Analyzes cost data to identify improvement points in the company.
As such, serves as a project manager for activities geared towards
process improvements, cost efficiency and compliance in a shared
services environment.
Facilitates entry of new businesses or expansion of existing ones in
Chevron’s shared services company by acting as liaison for all
Emmarie Paras Castañeda
Curriculum Vitae as of 9/16/2015
Page 2 of 5
groups. Has authored the company’s New Entrant Toolkit to provide
information for Chevron businesses worldwide planning to outsource
critical activities.
Represents the group in business planning and forecasting activities
as the Business Planner and in ensuring adherence to all Chevron
compliance requirements as the Compliance Coordinator.
Has gained consistent satisfactory feedback from performance
appraisals of present and past supervisors. Has vast knowledge and
expertise in Operational Excellence. With exceptional presentation
skills and, regularly presenting projects to the company’s Country
Coordination members. With strong organizational and project
management skills and a user of SAP.
Operational Excellence-Certified and Capital Stewardship
Organizational Capability (CSOC)-Certified.
June 2008 to April 2009 Brand Marketing Specialist, Brand Marketing Department
CHEVRON PHILIPPINES, INC., Makati City, Philippines
Championed the implementation of the local site marketing (LSM)
program to all 800+ retail network.
Part of the Ethanol Implementation Project Team which executed the
E10 mandate among the Caltex retail network. Implemented
promotions and advertising activities in support of the Star Mart
brand.
16 February 2001
to May 2008
Card Programs Specialist, Card Marketing Department
CHEVRON PHILIPPINES, INC., Makati City, Philippines
Prepared, implemented and monitored effective marketing plans
geared towards increasing sales volume and enhancing customer
loyalty through Caltex card products (StarCard and StarCash) and
other financial institution cards and achieving target account
receivable and collection performance. Basing on analysis of current
performance versus targets, programs are created in partnership with
other business units as well as third party contacts.
Propelled the company’s prepaid card product, StarCash, by
establishing its marketing plan and offering it to its target market. As
such, has increased its sales to 125% from its launch in 2006 to
2008. Because of this, was named a recipient of the company’s
Chairman’s Award for the year 2007.
Constantly keeps abreast of industry behavior as well as company
goals in order to develop new card-related products.
1 May 2000
to 16 February 2001
Marketing Services Manager,
Metro Manila Business Centers Management Group
GLOBE TELECOM, Mandaluyong City, Philippines
November 1997
to May 2000
Sales and Marketing Manager
MBf Card, Inc., Mandaluyong City, Philippines
Emmarie Paras Castañeda
Curriculum Vitae as of 9/16/2015
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November 1995
to November 1997
Department Head (Assistant Manager), Merchant Loyalty
Department
BANKARD, INC., Pasig City, Philippines
November 1994
to October 1995
Senior Public Relations Associate
ORENDAIN & ASSOCIATES, Makati City, Philippines
Contributing Feature Writer
THE SUNDAY TIMES MAGAZINE, Mandaluyong City,
Philippines
PERSONAL INFORMATION
Date of Birth:
23 June 1973
Civil Status:
Married with three children
EDUCATION
Bachelor of Science (1994)
Major in Business Management
Ateneo De Manila University
Quezon City, Philippines
Currently completing Masters in Business Administration
Ateneo De Manila Graduate School of Business
RECENT CERTIFICATIONS, WORKSHOPS AND TRAINING PROGRAMS
ATTENDED
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Certified Global Professional in Human Resources (GPHR) issued by the Society of Human
Resources, USA, June 2014
DOLE Rules (from Pre-Employment to Post-Employment) by Punongbayan & Araullo, 2013
Lean Six Sigma Champions Training, 2011
SAP HR Module Training, 2010
Chevron Project Management
o Operational Excellence (OE) Certification, 2005
o Capital Stewardship Organizational Capability (CSOC) Certification, 2009
Computer Skills
o Advanced Excel
o MS Project Levels 1 and 2
o Photoshop
Targeted Selection, 2009
Talent Development Workshop, 2010
Emmarie Paras Castañeda
Curriculum Vitae as of 9/16/2015
Page 4 of 5
SPECIAL SKILLS AND INTERESTS
Fluent in English and Filipino languages. Has a valid passport, US visa and driver’s license.
Has advanced knowledge in Excel and Microsoft Project, a user of SAP and PeopleSoft.
Works well in leading a lean team, focusing on values and results as two main drivers to
success. I likewise value good relationships built with customers and partners and consider
it as one of the most important business propositions.
I confirm that the information stated in this document is correct and valid.
EMMARIE PARAS CASTAÑEDA
Emmarie Paras Castañeda
Curriculum Vitae as of 9/16/2015
Page 5 of 5
