Emmanuel Sawacha

I've resolved over 700 support tickets with a 95% customer satisfaction rating. My average response time is under 15 minutes and I solve most problems on the first contact. I provide technical support, help desk and customer service for businesses and individuals.

I work with TeamViewer, Zendesk, Freshdesk, Slack, Microsoft Teams and Zoom. I support Windows, Mac, Linux, and mobile devices (iOS and Android). I also handle email systems like Outlook and Gmail, cloud services like Google Workspace and Microsoft 365, and remote desktop software.

I'm flexible with hours and can work across different time zones. I provide support through phone calls, email, live chat, or video. I treat every issue as urgent because I know technology problems stop your work and cost you money. Let's talk about how I can help your business run smoothly.