Danica Ejandra

WORK EXPERIENCE Company : Address : DANICA OBJECTIVES    To Obtain a position based on my skills and knowledge Resourceful representative who consistently meets and exceeds productivity goals Maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. CONTACT Address: 518-4 Dona Esperanza Subd., Katipunan Street, Brgy Tisa, Cebu City 6000 Phone Number: - Email Address:- CHARACTER REFERENCE o Jon Assam M. Mascardo Trainer | # - Email:- o Camiella S. Damasco Manager | # - Accenture Cebu Philippines. o Devon C. Singua General Manager | # - Email:-Don-Mar Int. Cons. Goods Trad. Inc. CEEJ bldg., Brgy Pakiad, Oton, Iloilo. 5020 Email:-LGC Group of Companies Bay-th St., SE, Calgary, AB T2Z4H3 ACCENTURE PHILS. INC 5th flr Capitol Site Robinsons Cybergate, Cebu City, Cebu. 6000 Intercompany Accountant April 18, 2022 to July 18, 2022 Position Date Hired : : Company Address : : Position Date Hired : : Company Address : : Position Date Hired : : ACCENTURE PHILS. INC. Filinvest Towers, 4th Floor Cebu I.T. Park W. Geonzon st. Cebu City, Cebu. 6000 Health Insurance Associate May 25, 2018 – February 28, 2020 Company Address Position Date Hired : : : : CONVERGYS PHILS. CORP. IT Park Lahug, Cebu City, 6000 Technical Support / Sales Representative April 25, 2016 - March 25, 2018 ACCENTURE PHILS. INC 5th flr Capitol Site Robinsons Cybergate, Cebu City, Cebu. 6000 Customer and Billing July 1, 2020 to April 17, 2022 Part-time | Retainer Company Don-Mar International Consumer Goods Trading Inc. Unit-F CEEJ bldg. Manduriao Rd. Brgy Pakiad, Oton, Iloilo. 5020 HR Recruitment Assistant | June 2021 – Present SPECIAL SKILLS  Ability to deal with irate customers using excellent interpersonalcommunication skills.  Passionate and reliable.  Strong Technical capabilities with a commitment of delivering quality outcome on time.  Has good written and oral communication skills.  Expert in Accounts and Billing: updating credit card information, adding and changing payment method and updating customers contract details providing accurate calculation of early termination fee.  Knowledgeable in health insurance management and able to handle escalations.  Expertise in providing accurate information and thorough investigation regarding customers concern in billing particularly questions about the charges on their invoice, explaining about their current/unsettled balance on the account.  Reconciliation.  Basic Financial Analysis.  Basic Accounting Principles.  Financial Systems and Process. COLLEGIATE DEGREE | 2016 Bachelor of Science in Elementary Education Major in Content Education Cebu Technological University – Danao City Campus Sabang Danao City, Cebu. SECONDARY | 2007 Miguel C. Tiongko National High School Danasan Danao, Cebu. ELEMENTARY | Danasan Elementary School Danasan Danao, Cebu.